Originally Posted by chaos2137 (Post 804202)

I must add my story to the mix of touch pro whoa's , i recieved my spankin new phone in feb. :headbang: i proceeded to do what we all do, see what it had under the hood as far as stock goes, then .......who am i kidding, hell i flashed the crap out of it just because i remembered how fun it was to do on the mogul. then 29 (count them) 29 days later the freaking keyboard dies like a young boys spirit at micheal jackson's house or a catholic priest's alter (you pick, same result either way) so i call sprint and they send me a new phone the very next day=D> well that was alot of smoke up my A** because they stuck me with the new phone bill and i sent it in weeks ago, now i have had this "new" pro for 17 freakin days and guess what happens this morning.....the bastard keyboard dies!!!:protest: i have got this thing finaly perfect, all tweaked out every optimization you can shake a stick at. perfect and in pristine condition, if they made baby pampers for these phones i would have stock in it, but nope. so i call sprint again, and after talking to the united nation's in operators i finaly get someone who speaks english (kinda) this bastard tells me i am covered for theft, water damage or lost equipment and cannot cover me if it's not damaged......WTF!!! so i tell him if that's the case i can throw it in the freaking toilet because it's a piece of **** and it will definately be damaged then. (I've got his attention now) he tranfers me to a supervisor and i proceed to tell him that i have had it for 17 days, i need a replacement and to take off the bill for the last replacement because i'm not paying 600 bucks for basicly a diamond with baggage. he processes my cliam and i power down from super saiyen level 10:twisted: and allow him to live. but then he tells me that i will be charged for this replacement if i do not return the broken one.......so that means i now have a $1200.00 bill and a jacked up phone!!!!! does anyone feel my pain and anger???? on a serious note, i think we really must look into a solution for this common problem, is flashing our phones causing this. opinions?? please let me know:angry7:

Originally Posted by phelony (Post 804341)

I had this isuues on my last tp {im on number 4 now}

I called sprint and asked to be transferred to advanced tech support ....
I told the lady what was happeneing and she ordered a new tp be sent to me since this is a known issue
No problems with my new one
whats ur build date just out of curiosity?

Originally Posted by ivan1.ruiz (Post 896518)

I have had 1 with a bad keyboard and that's it. So far everything works fine for me. Sorry about your bad luck man.

Originally Posted by blazinazn (Post 896527)

Normally, I would agree with you that it's just my luck. But seeing how people in this thread are on their 4th/5th phone cause the KB keeps dying, I'm beginning to think it's more than just me. Granted, it's a bit skewed because people don't usually come on the forums and comment on how well their phone is working but this is getting a little ridiculous.

Add that to the heat issues and the kb, I've about reached my limit with this thing. I believe it's time to ditch the Pro.

I desperately want to love this phone because it has everything I want in a phone. It just makes it even more frustrating...