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-   -   OMG!! My keyboard stopped working!!! (http://forum.ppcgeeks.com/showthread.php?t=49422)

Talon Pro 03-23-2009 07:09 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by quipu72 (Post 792267)
Same thing happened to me. Hard reset didn't work and I had to have the thing replaced. Now I can only hear calls on the 'new' one when it is on speakerphone. Funny thing is that there were still text messages and photos from someone else on the phone. One of the texts said, "I'll have to call you back, I'm having problems with this phone."!!!!
Thats priceless ;)

I second the motion that if you are inside the 12 month MANUFACTURERS warranty, Sprint HAS to honor it, and will. I have had a few phones replaced this way, including Instincts in the last... WEEK :)

pacmantom 03-23-2009 07:22 PM
Re: OMG!! My keyboard stopped working!!!
 
My keyboard works for a little bit then doesn't work. My pad on the front works and doesn't work. It seems to work for a little bit then it stops. I don't think I've had a touch pro that the keyboard worked. This will be the second phone in a bout a week and half for the same problem.

mikey1234 03-23-2009 11:03 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by pacmantom (Post 793307)
My keyboard works for a little bit then doesn't work. My pad on the front works and doesn't work. It seems to work for a little bit then it stops. I don't think I've had a touch pro that the keyboard worked. This will be the second phone in a bout a week and half for the same problem.
r u flashing ur phone? (just a question, not saying that it is or isnt causing ur issues)
if your phone is anything like mine, the keyboard will be completely dead in another week... sorry. i'm currently trying to find a way to get a new one

mikey1234 03-23-2009 11:04 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Talon Pro (Post 793278)
Thats priceless ;)

I second the motion that if you are inside the 12 month MANUFACTURERS warranty, Sprint HAS to honor it, and will. I have had a few phones replaced this way, including Instincts in the last... WEEK :)
are you referring to a phone that is backed by the sprint insurance plan for $7/month? or just a regular, non-insured phone

Talon Pro 03-23-2009 11:33 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by mikey1234 (Post 793884)
are you referring to a phone that is backed by the sprint insurance plan for $7/month? or just a regular, non-insured phone
I refuse to pay for insurance that costs half the phones price to replace something that is usually a defect from the manufacturer. So yes, a regular phone. I not prone to dropping my phones, either on the ground or in the toilet like some people, so i feel i dont need insurance lol.

I had a Sanyo 8100, 2- Samsung M610 (great phone too!) and 2 Instincts replaced no questions asked. Of course it helps that i have a friend who works there, but then he knows what employees of Sprint can and cannot do.

drbarber 03-24-2009 12:26 AM
Re: OMG!! My keyboard stopped working!!!
 
I just had my keyboard stop working last week. It got really laggy for a few days and then stopped all together. The Sprint rep in the store said she hadn't heard of this before - not like they would admit it anyway. They did a replacement for me since I just had the phone replaced less than two weeks ago. This was my third Touch Pro in as many months. The first one had a bad keyboard as well, and the second one would never activate data (thought it was a Touch Diamond for some reason when the ESN was entered into the Sprint system). Hopefully this fourth one will do better. They were on back order, but the new one came in pretty fast. I had it ordered on Friday, and it arrived on Monday.

mikey1234 03-24-2009 04:45 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Talon Pro (Post 793966)
I refuse to pay for insurance that costs half the phones price to replace something that is usually a defect from the manufacturer. So yes, a regular phone. I not prone to dropping my phones, either on the ground or in the toilet like some people, so i feel i dont need insurance lol.

I had a Sanyo 8100, 2- Samsung M610 (great phone too!) and 2 Instincts replaced no questions asked. Of course it helps that i have a friend who works there, but then he knows what employees of Sprint can and cannot do.
ahh. i was just going to ask you how you went about getting these free replacements, is ur friend doing it? or is he giving u tips how to go about it? if so, please PM me and share

Exil3d 03-24-2009 05:34 PM
Re: OMG!! My keyboard stopped working!!!
 
ohhhsss neoossss!!!!!!!!!!!!!!!!!!

Talon Pro 03-24-2009 05:39 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by mikey1234 (Post 795789)
ahh. i was just going to ask you how you went about getting these free replacements, is ur friend doing it? or is he giving u tips how to go about it? if so, please PM me and share
Last year or so, their policy changed regarding replacement phones past the 30 day trial, but within the 12 month warranty stage. Plus, i think no one was buying the insurance cause 'they didnt need it', so Sprint 'made them need it' by making people send the phone to the manufacturer. However, i think the caveat is this, the store must be a repair center, not just a retailer. My friend just helps me NOT have to go through the bull crap of having my phone in multiple times for the same problem, the end result is the same, i just dont have to waste so much time.

sde780 03-24-2009 06:45 PM
Re: OMG!! My keyboard stopped working!!!
 
I have two touch pro's and neither have this problem. Been using them for 5 months now

blazinazn 03-27-2009 01:05 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Baffles (Post 621505)
I've been through this, when I got a phone with a messed up screen. Don't claim asurion, you're limited as to how many claims you can make in a year, so why waste them on a non-Asurion issue?

My first replacement was ordered by my Sprint Store. The second time they told me to go back there and I said it was 50 miles away and asked them to do an advanced exchange, and they did it. That is the technical term for it, "Advanced exchange." So call sprint up and ask them to do it. They send you a replacement phone with a prepaid return envelope, you activate new phone and set it up and throw old phone in envelope and return.

[edit]
Oh yeah, IF you are outside of your 30 days, you can order an advanced exchange online, without talking to anyone: Sprint | Advanced Exchange
Just used the link provided above to order a replacement for mine since the KB stopped working. Had to pay $55. I just hope it's not a refurb :(

Mayonesa 03-27-2009 01:11 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by blazinazn (Post 803784)
Just used the link provided above to order a replacement for mine since the KB stopped working. Had to pay $55. I just hope it's not a refurb :(

when i tried to use that link and typed my address it told me i had a sprint store 15 miles from me... so it wouldnt let me order a new one... told me to go to the store.


so i called sprint and explained what was going on and they send me a new one... im stationed in Puerto Rico right so they cant send it here( dont know why) but the was was shipped to my house in VA and it will be send to me today.

hope i dont have any more problems because its driving me nuts.

any why did you have to pay? i didnt pay anything

blazinazn 03-27-2009 01:17 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Mayonesa (Post 803808)
when i tried to use that link and typed my address it told me i had a sprint store 15 miles from me... so it wouldnt let me order a new one... told me to go to the store.


so i called sprint and explained what was going on and they send me a new one... im stationed in Puerto Rico right so they cant send it here( dont know why) but the was was shipped to my house in VA and it will be send to me today.

hope i dont have any more problems because its driving me nuts.

any why did you have to pay? i didnt pay anything
Hmm, that's really strange that it wouldn't let you order it directly from the website like it did for me?! :scratch:

It said it would charge my sprint acct $55 on my next bill? Not really sure why...At this point, I just want a new phone because I'm tired of using the SIP keyboard!!! My KB has been flaky for the last month but now it's completely dead. A soft reset would fix the problem for awhile but now I get nothing.

I'll gladly pay $55 for a new phone though. I don't have insurance on my phone and I bought it from best buy. Don't know if that makes a difference or not.

Mayonesa 03-27-2009 01:22 PM
Re: OMG!! My keyboard stopped working!!!
 
yeah it wouldnt let me order from the site, just told me to take it to a sprint store.. :lol: oh well

and yeah i have the insurance so maybe thats why. this is my 3rd ppc phone ( 3rd pro as well) so i'll be glad to pay for the insurance, i have learned that along the way.

i actually upgraded to the pro from the mogul because of the insurance. so i didnt pay anything and i didnt have to sign up for 2 more years.

xilo78 03-27-2009 01:25 PM
Re: OMG!! My keyboard stopped working!!!
 
I had the same issue, the keyboard died on my phone. When I called Sprint they told me I had to make a Assurion claim (Thats B.S.). So i went into the store and the rep ordered me a brand spankin new phone from the manufacturer, since I only had the phone for less than two months. It seems this issue is common on this phone. Makes me wonder if I made the right choice. I like the phone and all but I dont want to worry about malfunctoning again.

blazinazn 03-27-2009 01:35 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Mayonesa (Post 803837)
yeah it wouldnt let me order from the site, just told me to take it to a sprint store.. :lol: oh well

and yeah i have the insurance so maybe thats why. this is my 3rd ppc phone ( 3rd pro as well) so i'll be glad to pay for the insurance, i have learned that along the way.

i actually upgraded to the pro from the mogul because of the insurance. so i didnt pay anything and i didnt have to sign up for 2 more years.
Will you let me report back once you get your phone and let me know if it's refurbished or not?

Thanks.

Mayonesa 03-27-2009 02:42 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by blazinazn (Post 803894)
Will you let me report back once you get your phone and let me know if it's refurbished or not?

Thanks.

my 2nd tp is refurb, the one i have now... the one im about to get is new from what i was told. when i called i asked if i could get a new one since this would be my 3rd tp. the person told me she would add a note on the order but couldnt promise i would get a new one...


from what my wife told me, it is a new one. i will check when i get it.

rekphiv 03-27-2009 02:56 PM
Re: OMG!! My keyboard stopped working!!!
 
I had the same issue with my first TP with sprint, Seemed to have happened after the phone flew against the wall (dont ask..... it wasnt ME who did it. I have a retarded friend who cant hand a phone 2 feet and decided to throw it.) Anyway, I took it to sprint, they soft reset, then did a hard reset, They told it it was working, I go to the store, and of course its not working, And the awesome part is that they deleted all my numbers and decided not to back up anything! yay. thanks sprint. I enjoyed having 7 years of numbers deleted. So i *****ed untill I got a new in box touch pro. It worked.

chaos2137 03-27-2009 03:42 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by xilo78 (Post 803847)
I had the same issue, the keyboard died on my phone. When I called Sprint they told me I had to make a Assurion claim (Thats B.S.). So i went into the store and the rep ordered me a brand spankin new phone from the manufacturer, since I only had the phone for less than two months. It seems this issue is common on this phone. Makes me wonder if I made the right choice. I like the phone and all but I dont want to worry about malfunctoning again.

I must add my story to the mix of touch pro whoa's , i recieved my spankin new phone in feb. :headbang: i proceeded to do what we all do, see what it had under the hood as far as stock goes, then .......who am i kidding, hell i flashed the crap out of it just because i remembered how fun it was to do on the mogul. then 29 (count them) 29 days later the freaking keyboard dies like a young boys spirit at micheal jackson's house or a catholic priest's alter (you pick, same result either way) so i call sprint and they send me a new phone the very next day=D> well that was alot of smoke up my A** because they stuck me with the new phone bill and i sent it in weeks ago, now i have had this "new" pro for 17 freakin days and guess what happens this morning.....the bastard keyboard dies!!!:protest: i have got this thing finaly perfect, all tweaked out every optimization you can shake a stick at. perfect and in pristine condition, if they made baby pampers for these phones i would have stock in it, but nope. so i call sprint again, and after talking to the united nation's in operators i finaly get someone who speaks english (kinda) this bastard tells me i am covered for theft, water damage or lost equipment and cannot cover me if it's not damaged......WTF!!! so i tell him if that's the case i can throw it in the freaking toilet because it's a piece of **** and it will definately be damaged then. (I've got his attention now) he tranfers me to a supervisor and i proceed to tell him that i have had it for 17 days, i need a replacement and to take off the bill for the last replacement because i'm not paying 600 bucks for basicly a diamond with baggage. he processes my cliam and i power down from super saiyen level 10:twisted: and allow him to live. but then he tells me that i will be charged for this replacement if i do not return the broken one.......so that means i now have a $1200.00 bill and a jacked up phone!!!!! does anyone feel my pain and anger???? on a serious note, i think we really must look into a solution for this common problem, is flashing our phones causing this. opinions?? please let me know:angry7:

phelony 03-27-2009 04:32 PM
Re: OMG!! My keyboard stopped working!!!
 
I had this isuues on my last tp {im on number 4 now}

I called sprint and asked to be transferred to advanced tech support ....
I told the lady what was happeneing and she ordered a new tp be sent to me since this is a known issue
No problems with my new one
whats ur build date just out of curiosity?

blazinazn 03-31-2009 07:47 AM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by chaos2137 (Post 804202)
I must add my story to the mix of touch pro whoa's , i recieved my spankin new phone in feb. :headbang: i proceeded to do what we all do, see what it had under the hood as far as stock goes, then .......who am i kidding, hell i flashed the crap out of it just because i remembered how fun it was to do on the mogul. then 29 (count them) 29 days later the freaking keyboard dies like a young boys spirit at micheal jackson's house or a catholic priest's alter (you pick, same result either way) so i call sprint and they send me a new phone the very next day=D> well that was alot of smoke up my A** because they stuck me with the new phone bill and i sent it in weeks ago, now i have had this "new" pro for 17 freakin days and guess what happens this morning.....the bastard keyboard dies!!!:protest: i have got this thing finaly perfect, all tweaked out every optimization you can shake a stick at. perfect and in pristine condition, if they made baby pampers for these phones i would have stock in it, but nope. so i call sprint again, and after talking to the united nation's in operators i finaly get someone who speaks english (kinda) this bastard tells me i am covered for theft, water damage or lost equipment and cannot cover me if it's not damaged......WTF!!! so i tell him if that's the case i can throw it in the freaking toilet because it's a piece of **** and it will definately be damaged then. (I've got his attention now) he tranfers me to a supervisor and i proceed to tell him that i have had it for 17 days, i need a replacement and to take off the bill for the last replacement because i'm not paying 600 bucks for basicly a diamond with baggage. he processes my cliam and i power down from super saiyen level 10:twisted: and allow him to live. but then he tells me that i will be charged for this replacement if i do not return the broken one.......so that means i now have a $1200.00 bill and a jacked up phone!!!!! does anyone feel my pain and anger???? on a serious note, i think we really must look into a solution for this common problem, is flashing our phones causing this. opinions?? please let me know:angry7:
Sorry to hear about your troubles man. I'd be so heated...I just got my phone in yesterday and it was brand spanking new. I don't have insurance and I paid $55. I'm gonna send my old phone back today and I will definitely be monitoring the situation closely so they don't try to stick me with a 1200 bill!

FYI, I never flashed my phone a single time and I had the KB crap out. I bought it from best buy back in August of 08. My guess is, it has something to do with the heat problems. I stream music and always open the phone cause it gets hot. I think over time it melts something in there and causes the KB to become flaky and eventual die. That's just my .02 cents though..I constantly have my phone on the charger cause the battery life is so terrible..

Quote:
Originally Posted by phelony (Post 804341)
I had this isuues on my last tp {im on number 4 now}

I called sprint and asked to be transferred to advanced tech support ....
I told the lady what was happeneing and she ordered a new tp be sent to me since this is a known issue
No problems with my new one
whats ur build date just out of curiosity?
Number 4?! Wow...I hope this one doesn't crap out. My build date is 2/11/09.

whiteguy025 03-31-2009 10:09 PM
Re: OMG!! My keyboard stopped working!!!
 
So im gettin a new phone... My keyboard crapped out on me a couple weeks ago, went into sprint and now Im gettin a new one on Friday :) Hopefully its not a refurb, and hopefully the keyboard doesnt crap out again haha

gmitch528 04-12-2009 08:53 PM
Re: OMG!! My keyboard stopped working!!!
 
Ok so i rarely get on this site but my latest tp just had the keyboard died on it... this is my third one... my 2nd had the same issue... so they sent me the one i have now, brand new and it only lasted about 3 weeks... this is ridiculous...

Automaton 04-13-2009 05:29 PM
Re: OMG!! My keyboard stopped working!!!
 
I initiated a phone replacement online because of this issue. Crap... I hope I don't get a refurb. The refurb I got a couple months ago was so bad I just shipped it back to them and kept my original phone.

FYI for the n00bz, if the model they send you starts with REC then it's a refurb. Unfortunately, I don't think I'll know what I'm getting until I get the email saying it's shipped :(

This is what I fear:

Replacement Phone Information:
Model Name: REC UTSTAR PPC6850 WNDWS MBLE 6.1 SINGLE

BrokenLimits 04-13-2009 09:18 PM
Re: OMG!! My keyboard stopped working!!!
 
haha I just got my 4th one a few minutes ago. Same issue.

neoshi 04-13-2009 10:43 PM
Re: OMG!! My keyboard stopped working!!!
 
Design flaw with the TP. Let's all trade in for Palm Pres. LOL

blazinazn 05-05-2009 08:46 AM
Re: OMG!! My keyboard stopped working!!!
 
So I've had my replacement for about a month now and the keyboard is starting to crap out again. Huge lags when typing, it'll enter 5 spaces when press the space bar once. It will repeat letters randomly etc...

I've about had it with this stupid phone. How about HTC recall this piece of $hit and fix the stupid thing. :angry7:

I'm just gonna get a samsung rant and call it a day. At least I know I'm getting a crappy POS phone.

ivan1.ruiz 05-05-2009 08:58 AM
Re: OMG!! My keyboard stopped working!!!
 
I have had 1 with a bad keyboard and that's it. So far everything works fine for me. Sorry about your bad luck man.

blazinazn 05-05-2009 09:09 AM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by ivan1.ruiz (Post 896518)
I have had 1 with a bad keyboard and that's it. So far everything works fine for me. Sorry about your bad luck man.
Normally, I would agree with you that it's just my luck. But seeing how people in this thread are on their 4th/5th phone cause the KB keeps dying, I'm beginning to think it's more than just me. Granted, it's a bit skewed because people don't usually come on the forums and comment on how well their phone is working but this is getting a little ridiculous.

Add that to the heat issues and the kb, I've about reached my limit with this thing. I believe it's time to ditch the Pro.

I desperately want to love this phone because it has everything I want in a phone. It just makes it even more frustrating...

thacounty 05-05-2009 09:36 AM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by blazinazn (Post 896527)
Normally, I would agree with you that it's just my luck. But seeing how people in this thread are on their 4th/5th phone cause the KB keeps dying, I'm beginning to think it's more than just me. Granted, it's a bit skewed because people don't usually come on the forums and comment on how well their phone is working but this is getting a little ridiculous.

Add that to the heat issues and the kb, I've about reached my limit with this thing. I believe it's time to ditch the Pro.

I desperately want to love this phone because it has everything I want in a phone. It just makes it even more frustrating...
I believe the heat issue may have something to do with the keyboard. I have had my third TP for a while now and have not had the KB issue again, had it with the second one. With my 3rd I switched to the Telus radio which doesn't get hot and now I'm on Sprint 1.11.0.0, I don't know, maybe its helping or I'm just lucky.

blazinazn 05-05-2009 09:57 AM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by thacounty (Post 896575)
I believe the heat issue may have something to do with the keyboard. I have had my third TP for a while now and have not had the KB issue again, had it with the second one. With my 3rd I switched to the Telus radio which doesn't get hot and now I'm on Sprint 1.11.0.0, I don't know, maybe its helping or I'm just lucky.
Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to charge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement ](*,)

thacounty 05-05-2009 10:01 AM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by blazinazn (Post 896607)
Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to recharge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement ](*,)
Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!

blazinazn 05-05-2009 02:41 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by thacounty (Post 896621)
Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!
Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??

thacounty 05-05-2009 05:09 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by blazinazn (Post 897254)
Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??
Sucks bro. Yea they should replace because it is in its warranty period and this is definitely a warranty fix. Be sure to download and revert back to Sprint radio 1.03 and relock. Good luck!

blazinazn 05-05-2009 06:01 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by thacounty (Post 897643)
Sucks bro. Yea they should replace because it is in its warranty period and this is definitely a warranty fix. Be sure to download and revert back to Sprint radio 1.03 and relock. Good luck!
Just got back from the Sprint store. Just just swapped it out and gave me a new one. Good thing I relocked it before I took it back. I didn't think they would just give me a new one. Gonna update the radio asap, hopefully the 3rd times the charm.

Naveronski 05-07-2009 05:53 PM
Re: OMG!! My keyboard stopped working!!!
 
I also had my phone keyboard die today.

I have a Sprint store near me, so that's not a problem. I also have been meaning to go by there to see why my rebate hasn't come through.

Before I take my phone in, do I need to flash it back to the stock ROM? I guess it would be a good idea...

Merdinh 05-07-2009 05:56 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Naveronski (Post 901879)
I also had my phone keyboard die today.

I have a Sprint store near me, so that's not a problem. I also have been meaning to go by there to see why my rebate hasn't come through.

Before I take my phone in, do I need to flash it back to the stock ROM? I guess it would be a good idea...
Yea its a good idea to flash back to stock and relock the phone, because some reps can be a a##, but then again you can complain if the reps an a## and get a free month of service like i got when i had my palm 700 a while back.

thacounty 05-07-2009 06:00 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Merdinh (Post 901888)
Yea its a good idea to flash back to stock and relock the phone, because some reps can be a a##, but then again you can complain if the reps an a## and get a free month of service like i got when i had my palm 700 a while back.
Good idea, I complained last time my rep was an a** and all I got was a we are really sorry about that! Because it is 3rd party store. I really wish I had a Sprint corporate store here haha. Im tired of 1x!!

Naveronski 05-07-2009 11:34 PM
Re: OMG!! My keyboard stopped working!!!
 
My rep today wasn't bad at all. Much more helpful than calling the damn sprint CS.

thacounty 05-07-2009 11:41 PM
Re: OMG!! My keyboard stopped working!!!
 
Quote:
Originally Posted by Naveronski (Post 902526)
My rep today wasn't bad at all. Much more helpful than calling the damn sprint CS.
Thats nice, I like the reps I call in and talk to usually! They were vey helpful today when I called about getting my texts late.


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