How to keep e-mail on the server - Page 2

mellospace · #11 (**permalink**) 12-09-2008, 05:52 PM

Quote:

Originally Posted by nxtech3

when setting the email account up on the phone did you see a screen like this?, if not you have to get to this screen on the phone.

I can get to that screen, only that I don't see any option to keep email on server. Only "delete them off server" or "Send to server trash"...server trash mean it is keeping on the server? Before I could select "keep mail copy on the server" and my email would still be in my inbox, not on some "deleted items" folder trash or anything like that.

jimd144 · #12 (**permalink**) 12-09-2008, 05:56 PM

Quote:

Originally Posted by mellospace

Ok, I just deleted my accounts(2) and set it up with imap...i hope this problem doesn't happen now. But I still see only those 2 options on the phone. I just sent myself a test email and deleted it from the phone, I'll see what happens on my gmail acct. What's the difference anyways between POP and IMAP? Thanks.

imap messages are left on the server by default. POP downloads all messages, including spam. There are advanced settings, you just need to find them. Both on Gmail options, and on your phone. There is a box on the phone to check to delete messages off server when exiting. Or you can leave them on the server.

mellospace · #13 (**permalink**) 12-09-2008, 06:12 PM

Quote:

Originally Posted by jimd144

imap messages are left on the server by default. POP downloads all messages, including spam. There are advanced settings, you just need to find them. Both on Gmail options, and on your phone. There is a box on the phone to check to delete messages off server when exiting. Or you can leave them on the server.

Ok, this problem still happening. This is what's going on. I just set up my GMAIL accts on my Htc touch pro (IMAP). Everytime I delete one of the email from the phone, it deletes the item from my gmail inbox (online) and put it under a "deleted items" label on gmail. YOu can see the image below. On the left, you will see the new label called "deleted items". My deleted items from the phone will move from inbox to there. Is it supposed to work that way? I would like to keep the emails on my server's inbox, not somewhere else. I had it set up POP, now IMAP and still the samething happened both ways. On the phone, the only settings I have are "delete them from server" or "Move them to server trash", no other option. At the moment, I have it on "Move them to server trash" and it is sending the deleted items to that "deleted items" label on gmail. I guess it's not on gmail's trash, just on "deleted items" label and not on my inbox so I guess unless I delete them from the "deleted items" label, they won't be deleted, i hope. Or will they automatically be deleted from there?

My IMAP setting on gmail are on the pic below, plus you can see the "deleted items" label on the left.

jimd144 · #14 (**permalink**) 12-09-2008, 06:16 PM

You will need to find the advanced settings on the mail client for the phone. I got rid of my phone so I am limited, but I did have it the way you are talking about.

**p-slim** · #15 (**permalink**) 12-09-2008, 06:17 PM

Quote:

Originally Posted by CyberMonkey

I use imap for my gmail on my touch. I can check my mail from my phone and they mail is still there and then downloads to outlook when I get home on my laptop. Or check it via web the messages are still in the inbox.

mine does this also. NO matter which option is selected. My outlook will always find the new messages from gmail, even if i delete them.

**p-slim** · #16 (**permalink**) 12-09-2008, 06:18 PM

Quote:

Originally Posted by mellospace

Ok, this problem still happening. This is what's going on. I just set up my GMAIL accts on my Htc touch pro (IMAP). Everytime I delete one of the email from the phone, it deletes the item from my gmail inbox (online) and put it under a "deleted items" label on gmail. YOu can see the image below. On the left, you will see the new label called "deleted items". My deleted items from the phone will move from inbox to there. Is it supposed to work that way? I would like to keep the emails on my server's inbox, not somewhere else. I had it set up POP, now IMAP and still the samething happened both ways. On the phone, the only settings I have are "delete them from server" or "Move them to server trash", no other option. At the moment, I have it on "Move them to server trash" and it is sending the deleted items to that "deleted items" label on gmail. I guess it's not on gmail's trash, just on "deleted items" label and not on my inbox so I guess unless I delete them from the "deleted items" label, they won't be deleted, i hope. Or will they automatically be deleted from there?

My IMAP setting on gmail are on the pic below, plus you can see the "deleted items" label on the left.

If you check all mail on the gmail account it will still be there, which is why outlook will still download them.

mellospace · #17 (**permalink**) 12-09-2008, 06:30 PM

Quote:

Originally Posted by jimd144

You will need to find the advanced settings on the mail client for the phone. I got rid of my phone so I am limited, but I did have it the way you are talking about.

Those are the advanced settings on the phone. The only options of what to do with the deleted items are these "delete them from server" or "Move them to server trash".

mellospace · #18 (**permalink**) 12-09-2008, 06:33 PM

Quote:

Originally Posted by p-slim

If you check all mail on the gmail account it will still be there, which is why outlook will still download them.

so are you saying that when it sends the deleted item on the phone to the deleted items on gmail, that gmail will keep those items there until I delete them. Because when I delete them on the phone, they are moved from the gmail inbox to the deleted items folder in gmail and when I click send/receive on the phone, I don't get those items again on my phone so I guess that might be the reason they are moved from inbox.

**p-slim** · #19 (**permalink**) 12-09-2008, 07:38 PM

Quote:

Originally Posted by mellospace

so are you saying that when it sends the deleted item on the phone to the deleted items on gmail, that gmail will keep those items there until I delete them. Because when I delete them on the phone, they are moved from the gmail inbox to the deleted items folder in gmail and when I click send/receive on the phone, I don't get those items again on my phone so I guess that might be the reason they are moved from inbox.

that is exactly it. I actually want mine to delete off the server for ever when I delete them from my phone, but no matter which option i select, my main outlook on my computer will always download them now even if i delete them with my touch pro. When I had the mogul it didn't do this, if i deleted them off my phone, outlook at home wouldn't find it. I wonder if this is gmail or the phones, maybe I should activate my mogul and try it.

mellospace · #20 (**permalink**) 12-10-2008, 08:31 AM

Quote:

Originally Posted by p-slim

that is exactly it. I actually want mine to delete off the server for ever when I delete them from my phone, but no matter which option i select, my main outlook on my computer will always download them now even if i delete them with my touch pro. When I had the mogul it didn't do this, if i deleted them off my phone, outlook at home wouldn't find it. I wonder if this is gmail or the phones, maybe I should activate my mogul and try it.

Ok, thanks.