How long on back order? - Page 2

meanfishy · #1 (**permalink**) 12-10-2008, 03:12 AM

Quote:

Originally Posted by ddeligeo

I just spoke to a customer service representative from Sprint who said that no more units would be available from Sprint until a couple of "technical issues" were resolved. He didn't have an estimated re-release date, but he speculated 1-3 months. He also didn't provide any specifics about the issues that were causing the delay.

I don't put a lot of stock in one conversation with a customer service rep, and I know I'd probably get three different stories if I called three more times, but, for whatever it's worth . . .

Lets hope there isn't a 1-3 month backorder/wait that would REALY SUX!!!!

orlandojumpoff · #2 (**permalink**) 12-09-2008, 10:26 PM

can we get the touch pro at best buy for the upgrade cost (around $300)? or do we have to tough it out and pay the retail if we want to get it there? I know people were getting the same deals from BB as they were from Sprint, but recently i heard someone say something about no more deals from BB....

gimme5 · #3 (**permalink**) 12-09-2008, 10:37 PM

Quote:

Originally Posted by orlandojumpoff

can we get the touch pro at best buy for the upgrade cost (around $300)? or do we have to tough it out and pay the retail if we want to get it there? I know people were getting the same deals from BB as they were from Sprint, but recently i heard someone say something about no more deals from BB....

I got mine at bestbuy for $299 out the door. I had to go to two stores as the first one didn't want to sell it to me (something about me being on SERO). No problem whatsoever at the second store.

Unprezz · #4 (**permalink**) 12-09-2008, 10:29 PM

it took me exactly 2 weeks... got mine yesterday

kenmag7577 · #5 (**permalink**) 12-10-2008, 04:16 AM

3 weeks for me. recieved mine on the 8th after a 2 week wait. it actually took 5 days to recieve. that was a first

PdaAddict · #6 (**permalink**) 12-10-2008, 12:50 PM

does anyone know what is the real problem? Did Sprint simply not order enough or are they waiting for HTC to fix something before they take the delivery of the next batch? Thanks

meanfishy · #7 (**permalink**) 12-10-2008, 01:08 PM

from what everyone is saying the battery and heat are a real issue, so IMO Sprint is wanting the heat to be corrected for safety concerns.

which makes me wonder how could they not have known about the heat during testing?

PdaAddict · #8 (**permalink**) 12-10-2008, 01:12 PM

Heat is a real problem on my TP. The back panel gets very warm almost hot after 7 or 8 mins on the phone. This is the reason I want to exchange it.

Exil3d · #9 (**permalink**) 12-10-2008, 01:58 PM

I called 10 minutes ago since I have my account noted that I am waiting for replacement. They said no stock yet. Call Friday or next week. DAmn..

str8bucs · #10 (**permalink**) 12-16-2008, 04:58 PM

Just off the phone with my rep and she says they are on BO until the 19th..... lucky I got mine when they first came out!