SERO account holders, how'd you get your TP?

[clockcycle]

It seems the only way for SERO account holders to properly get the TP is by going thru EPRP 1888824030 (OLD SERO) as they are the only ones able to add/edit our accounts. Telesales has to sell them at full price, and most say they can't order it for SERO even if they want to.

Well I got my Diamond thru Account Services, exchanged a faulty one at a corporate store, then later returned the exchange for a refund at the same store.

Now the store manager at another store says he can't sell me any phone thru the store being on SERO..

Anyone else having to deal with this?

-CC