Touch Pros on Back Order Satus...

[athlet1c]

wow i just got 3 yesterday . If you are a Sprint Premier customer ask for Premier Rep. they seem to get the job done for

[chedda_chez]

do they have a specific number to get them?

-Chez

i have two lines and my main line is a Platinum Premiere but does the cover the whole account or just that one line.

[superman1101]

Originally Posted by hdkilner

Well I didnt send it back yet ill call in the am, is that price before or after the 100.00 rebate??

no rebate... that's the total price... had to be on the phone for an hour to get them to fix the price they promised on the diamond, then went and exchange it for the pro,.. .with the $30 difference it ended up being a total of $270... im happy

[GoodThings2Life]

For those waiting on theirs... perhaps now is a bad time to brag that I ordered mine (from the Sprint.com web site) on 11/3 at 1am and it arrived this afternoon...

[athlet1c]

Chedda when you connect just request a Premier agent. they have are trained in a different manner to handle your account to provide you with the full quirks . I was amazed of how they treated me with hat service

[santia]

Here's my update. I ordered my phones on 10/31, UPS was to have them delivered 11/4. I stalked the packaged the whole way through. I called at 7:30pm because no one from UPS showed up. I was informed by a rep that he's still on the route and I would be guranteed my delivery. I waited and waited. I refreshed my browser to see this comment:

security check by gov't agency bla bla blah. I called UPS ASAP to ask what is going on. As I refreshed the browser once again I now saw:

Receiver refused duplicate packages/Return to sender. I know now what it's like to feel possessed. I have been riding UPS #^$^ like crazy.

Sprint allowed me to go to a store to get the handsets, but guess what all of the stores are sold out. So I had to place an order and now it's on backorder.
I think I'm becoming obsessed because I have been calling excessively, so the latest answer is 3-5 days for the backorders.

[monsoon411]

Place the order per intranet, ten mins later got an email
Not sure WTF is going on I called on a status and one lady states that it's activated with no tracking number ...and I should receive it any day now, and called again right after I hung up and they state that its on Back Order.


Order Placed On : Nov 3rd
Next day shipping
No Phone
No Life
No Fun
BUT atleast I have my precious Mogul
______________________-__-___-______________

Dear Sprint Employee,

Thank you for submitting your recent order through the Advantage Club website. The following device/s is currently on back order:

Devices
- 1x HTC Touch PRO


There is no action required by you at this time. We will complete the processing of your order as soon as the device is in stock. Upon completion of your order, you will receive an order confirmation email.

You may check your order status by entering in ‘myphone’ into your browser, select Advantage Club tab and select Check Order Status. We apologize for any inconvenience this delay may cause you or your family and friends.

Thank you again for your patience.

*** This is an automated message; please do not reply to this email. Responses sent to this email address will not be reviewed. ****



Sent from my BlackBerry® smartphone with SprintSpeed

[slopokdave]

I just checked with my contact at escalated services and he said it still shows a big fat 0 instock. his guess ''next week.''

hang tight

[JBurd3]

I been working on trying to get my pro ordered but i heard that the phone is now on back order supposedly for two weeks!!!! anybody know?

[superman1101]

Originally Posted by slopokdave

I just checked with my contact at escalated services and he said it still shows a big fat 0 instock. his guess ''next week.''

hang tight

yeah i was with escalated services too they told me the nearest sprint store i could go to to get it... im thinking they can check their stock... or just look for all the sprint stores in your area and call them to see if they have them... and drive down