Asuion replacements (sending incorrect device) - Page 23

tt C6 · #**221** (**permalink**) 01-08-2009, 12:02 AM

Quote:

Originally Posted by mofotrucker

I'm getting my Touch Diamond replaced by Asurion with a Touch Pro, My question is, is the switch better or not? I'm getting my Touch Pro in 7 to 10 days due to the fact that it is on back order, they told me that the phone is new in a box. Will keep u all posted in a few days when i get it!

That's BULL****.
What the hell are you supposed to do for a phone in the meantime?

mofotrucker · #**222** (**permalink**) 01-08-2009, 01:00 PM

Quote:

Originally Posted by tt C6

That's BULL****.
What the hell are you supposed to do for a phone in the meantime?

im using my titan till i get my touch pro

**Baffles** · #**223** (**permalink**) 01-08-2009, 01:07 PM

How did you get them to swap you up like that? Nice. The switch is better if you like/want keyboard or sd slot, those are the big differences between TP and Diamond.

mofotrucker · #**224** (**permalink**) 01-08-2009, 01:15 PM

just told them that i replaced my phone at the store a few times and that im not near a repair center so they said ok, and paid my fifty bucks, thats it! i do miss the keyboard and the expansion slot so i hope is a better move.

xxthomasxx · #**225** (**permalink**) 01-10-2009, 09:44 AM

It's been 12 days since I filed a claim and I am still waiting. I was told 7-10 days and I would have my replacement. My old MotoQ feels like a dinosaur. There site just says to check back after 24 hours like mentioned above.

tt C6 · #**226** (**permalink**) 01-11-2009, 11:30 AM

Quote:

Originally Posted by xxthomasxx

It's been 12 days since I filed a claim and I am still waiting. I was told 7-10 days and I would have my replacement. My old MotoQ feels like a dinosaur. There site just says to check back after 24 hours like mentioned above.

People should NOT have to go without a phone.
That is why we PAY for insurance.
This is COMPLETE bull$hit.

lcbster · #**227** (**permalink**) 01-11-2009, 12:21 PM

My first pro i ordered through sprint not asurion was cracked in the chrome then i called back they said there shipping me a brand new 1 out i waited a week the brown truck brought me a refurb touch diamond and i called back they told me sorry sir ill make you a eticket that was like 2 weeks ago so now im sitting home waiting im goin to try some stores now though