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  #11 (permalink)  
Old 11-04-2008, 05:07 PM
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Re: Sprint.com order

There's actually a way to get your tracking number before its posted on the Sprint site. Log into your account, click billing and payment, click billing history and analysis, click order history, then look if your phone has a order ID. It starts with DM I think... After you have that, call 866-789-8292 and provide them with the order ID. They've always provided me with the tracking number a day or 2 early this way...
Needless to say, the tracking number won't show up on UPS's site for a little, but I figured I'd provide some info for people who get obsessed about tracking their orders. I know I do lol.
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  #12 (permalink)  
Old 11-04-2008, 05:19 PM
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Re: Sprint.com order

Placed order early Sunday morning; no tracking # as of yet. According to http://www.sprint.com/myorder my order status indicates "the order has been submitted and requires manual processing". I hope that "manual" processing doesn't prolong shipping/delivery date.
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  #13 (permalink)  
Old 11-04-2008, 05:24 PM
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Re: Sprint.com order

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Originally Posted by woedee View Post
Placed order early Sunday morning; no tracking # as of yet. According to http://www.sprint.com/myorder my order status indicates "the order has been submitted and requires manual processing". I hope that "manual" processing doesn't prolong shipping/delivery date.
Call them, that means they might need info from you. (They prolly wanna verify billing info.)
You can either wait for them to call you, or call them and have it taken care of right away.
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  #14 (permalink)  
Old 11-04-2008, 05:26 PM
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Re: Sprint.com order

I ordered mine Sunday night. My wife ordered one as well. We have separate SERO lines so we had to do it that way. She is getting hers while mine now states on "backorder". I called the number it supplied and they told me they are out for a week! I hope they were just wrong and I will get it. Anyone have any experience with this?
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  #15 (permalink)  
Old 11-04-2008, 05:36 PM
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Re: Sprint.com order

i ordered mine thursday,got it friday, and at sprint.com it still say "order is being processed"!
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  #16 (permalink)  
Old 11-04-2008, 05:37 PM
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Re: Sprint.com order

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Originally Posted by bit1 View Post
I ordered mine Sunday night. My wife ordered one as well. We have separate SERO lines so we had to do it that way. She is getting hers while mine now states on "backorder". I called the number it supplied and they told me they are out for a week! I hope they were just wrong and I will get it. Anyone have any experience with this?
why not go to the sprint store?
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  #17 (permalink)  
Old 11-04-2008, 05:37 PM
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Re: Sprint.com order

Quote:
Originally Posted by bit1 View Post
I ordered mine Sunday night. My wife ordered one as well. We have separate SERO lines so we had to do it that way. She is getting hers while mine now states on "backorder". I called the number it supplied and they told me they are out for a week! I hope they were just wrong and I will get it. Anyone have any experience with this?
WOW! Just WOW!.. I ordered 2 of them on Sunday.. I am on SERO to. And I got them today at lunch. I did pay a extra 12 dollars for overnight.
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  #18 (permalink)  
Old 11-04-2008, 06:02 PM
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Re: Sprint.com order

Sprint called me about it on Halloween, I placed my order and received a tracking number last night. It should be delivered today and I have been stalking all UPS vehicles on my block
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  #19 (permalink)  
Old 11-04-2008, 06:26 PM
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Re: Sprint.com order

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Originally Posted by Jocelyn84 View Post
Call them, that means they might need info from you. (They prolly wanna verify billing info.)
You can either wait for them to call you, or call them and have it taken care of right away.
Took your advice & called; rep didnt offer any new insights nor did Sprint require additional info from me in order to complete processing. The rep pretty much read my order status in verbatim as indicated on sprint.com/myorder.

Considering that I placed my order on Sunday, I was thinking that it would likely be processed on Monday & shipped Tuesday via Next Day for a Wednesday delivery - - now I suspect that this will likely not be the case. I will give it til Thursday & will likely cancel my order if not received by then.
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