Two TP's Both have audio only comming from speakerphone!

[d94]

so i hate two TP's that i picked up this morning
i installed the louder audio files
BUT, whenever i make a call..the headset speaker doesnt work, for whatever reason the speakerphone is where the audio is comming from, and its at the level that it should be comming from the headset! Then when i hit speakerphone the loudspeaker kicks up the volume like its supposed to!

so im not sure why the audio doesnt come from the headset..
btw it is clear