Touch Pro continually restarts

ropp29 · #1 (**permalink**) 10-01-2010, 12:14 AM

My touch pro continuously restarts itself. It fully boots up, and after a few minutes it automatically restarts itself and starts the process again. Anyone have any opinions as to whether or not this problem has a remedy? I'm afraid the phone is dead, as I've tried reflashing, hard resetting, and doing a "clear storage" (from the settings menu).

**mwalt2** · #2 (**permalink**) 10-01-2010, 01:22 AM

By fully boots up, do you mean it loads manila and then restart? If it's just showing the boot splash screen and restarting, you may be using a gsm custom ROM (which will result in the reboot loop at the splash screen). What ROM are you using?

ropp29 · #3 (**permalink**) 10-01-2010, 01:56 AM

Quote:

Originally Posted by mwalt2

By fully boots up, do you mean it loads manila and then restart? If it's just showing the boot splash screen and restarting, you may be using a gsm custom ROM (which will result in the reboot loop at the splash screen). What ROM are you using?

Yes, it boots into Windows Mobile and loads Manila, and after a few minutes restarts. I'm using a stock HTC ROM.

**horndoctor** · #4 (**permalink**) 10-01-2010, 02:12 AM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Flash the shipped exe rom from your carrier from bootloader.

**shaggylive** · #5 (**permalink**) 10-01-2010, 02:13 AM

which htc rom? you need the one for USCC.

it sounds kinda like a radio conflict to me, but a shipped rom should include the matching radio.

ropp29 · #6 (**permalink**) 10-01-2010, 03:03 AM

Quote:

Originally Posted by shaggylive

which htc rom? you need the one for USCC.

it sounds kinda like a radio conflict to me, but a shipped rom should include the matching radio.

Quote:

Originally Posted by horndoctor

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Flash the shipped exe rom from your carrier from bootloader.

I'm using an official HTC rom made specifically for USCC. It includes the radio.

ropp29 · #7 (**permalink**) 10-03-2010, 12:17 AM

Any other ideas?

ropp29 · #8 (**permalink**) 10-04-2010, 11:34 PM

Does it mean anything that it does not reset in bootloader mode? It seems like if it was a hardware problem it would reset any time the phone was in any powered state.

**horndoctor** · #9 (**permalink**) 10-04-2010, 11:38 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Is your TP hspl unlocked?

ropp29 · #10 (**permalink**) 10-05-2010, 12:05 AM

Quote:

Originally Posted by horndoctor

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Is your TP hspl unlocked?

It was. After the problem started, I took it in to a USCC tech, and I relocked it first. Would being unlocked or not have anything to do with the problem?