Problem syncing at bootloader screen

blackangst · #1 (**permalink**) 03-20-2010, 02:14 PM

Hi all. So, last week I built a new PC. Prior to this, I had no issues flashing. Now, Im not getting a USB connection at bootloader screen. Im running Windows 7 64 bit if it matters. I used 32 bit before.

I have set up active sync partership succesfully. But when its time to flash, the bootloader isnt seeing the USB connection. I error out during flash saying cant find connection or something like that.

Any ideas?

**Mylt1** · #2 (**permalink**) 03-20-2010, 04:26 PM

flash using the SD card.

blackangst · #3 (**permalink**) 03-20-2010, 04:51 PM

Yes, I can. Im just curious as to why I cant via PC

JessicaD · #4 (**permalink**) 03-30-2010, 01:31 PM

Blackangst,
Have you ensured you are using the latest chipset drivers for your computer? Also, Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/...egory/w7itpro/ . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and guidance.
Jessica
Microsoft Windows Client Team