Insurance claim on my Touch Pro to get an different carrier's phone?

[freehunter]

Right now I have a Touch Pro through Alltel. The Touch Pro is the best phone they carry, but it is showing its age, badly. I had it replaced once, got a phone that was missing the ear piece. Got that replaced, and the new phone has TWO problems!

The GPS doesn't work, drove from Michigan to Florida and back over spring break, trying to pull a signal the entire time there and back with no luck.

The internal loudspeaker will only ring for 1-6 seconds per sound before it shuts off. Makes it fun to try to hear the ringer, and if I'm playing music, I only get up to 6 seconds of sound before it won't make another peep until the next song starts.

I reset, reset, and reset the device over and over, and even flashed to 6.5, then tried three more 6.5 ROMs, including one without TouchFlo. No luck.

Anyway, my question is, can I turn the device in under an insurance claim, get my money back, and use the money to buy a Droid Eris from Verizon to use? First off, can I get the money back. Secondly, will Alltel activate a phone they don't carry? It's the same network, but I'm not sure on their policy. All I know is, this phone is killing me. I got the phone when I lived in one city, then moved but kept the same phone. My new city switched to Verizon, but where I have my contract through stayed Alltel, so I have to drive almost 70 miles to get to the nearest Alltel store, and exchanging my phone every week is getting old.

Thanks!