Replace TP with Hero, Pre, TP2 or BB8330 LIMITED TIME! - Page 2

mrsmdh · #11 (**permalink**) 01-23-2010, 10:22 AM

I'm in Florida, but I called sprint and am getting a tp2 bcs my tp was broken. Thanks for the heads up that sprint put tp2 back on the list for replacements for broken touch pros.

brokestudent12 · #12 (**permalink**) 01-23-2010, 08:59 PM

And you felt the need to make a new thread because the thread saying this from NOVEMBER with almost 3000 posts in it is ... what?

http://forum.ppcgeeks.com/showthread.php?t=89583

Joeseph Mother · #13 (**permalink**) 01-24-2010, 07:21 AM

On the semi-same note, does anyone know if you can take a touch pro with problems to a sprint store if you bought it online? Got it new from amazon, and have the $7/month insurance.

mrsmdh · #14 (**permalink**) 01-24-2010, 07:35 AM

yes you can. i got mine on ebay and have insurance. it's been replaced twice (once in the sprint store, once through customer service) with no problems or issues.

blackangst · #15 (**permalink**) 01-24-2010, 11:49 AM

Quote:

Originally Posted by bartendersimon

Hey guys im having some issue with my TP and i would like to know if i can go to the corporate sprint store and ask for replacement even if i dont have a insurance on this phone?

i heard some people were able to make such change w/o the protection cover but i dont know if this could be done.

Any Ideas?

Well, even a blind dog finds a bone now and then.

But I wouldnt even try.

Also, this isnt really news. This is a true YMMV scenario that has been going since the TP2 was released. Some have had luck, others havent. For example, I just tried to file a claim on Asurion and was offered a TP1.

eric12341 · #16 (**permalink**) 01-24-2010, 04:23 PM

Quote:

Originally Posted by blackangst

Well, even a blind dog finds a bone now and then.

But I wouldnt even try.

Also, this isnt really news. This is a true YMMV scenario that has been going since the TP2 was released. Some have had luck, others havent. For example, I just tried to file a claim on Asurion and was offered a TP1.

asurion are nothing but a bunch of desgraciados over this exchange policy. $100 for a replacement back when i had problems with my dell axim dell replaced it for FREE!!! and i've tried this before with my battery issues and they only wanted to exchange it for another TP (for $100 of course) and they DIDNT even offer to replace the battery. desgraciados!

orionsbuckle · #17 (**permalink**) 01-27-2010, 07:17 PM

Quote:

Originally Posted by brokestudent12

And you felt the need to make a new thread because the thread saying this from NOVEMBER with almost 3000 posts in it is ... what?

http://forum.ppcgeeks.com/showthread.php?t=89583

ahh yes from NOVEMBER... yes because im going to search through 500 pages... no thank you.. kick rocks dude