[Sprint SERO Plan] Internet stopped working

exc · #1 (**permalink**) 11-19-2009, 07:58 PM

I'm on the SERO plan and I had the HTC TP2 for a month now. The internet's been fine until today. I called up sprint and they said since I'm on the SERO plan I need to speak with a "special" technician team to catch frauds or w/e. I don't have any relatives or friends that work for sprint so basically they will find out.

**w7excursion** · #2 (**permalink**) 11-19-2009, 08:02 PM

They will find out what?

exc · #3 (**permalink**) 11-19-2009, 08:04 PM

That I'm a "fraud" since I don't have any relatives or friends that works for sprint and I'm on the SERO plan. So how do I get this damn internet to work again without contacting sprint

**w7excursion** · #4 (**permalink**) 11-19-2009, 08:06 PM

That doesnt matter and its not fraud. Just call *2 and follow the prompts for getting data tech support.

superevilllama · #5 (**permalink**) 11-19-2009, 08:10 PM

I don't think fraud has anything to do with it. Plus, they honestly do not care about you, 1 person, on SERO. You are already on it.

Usually, tech support has to go to a specific department for SERO users, and that is probably what they meant. I'm sure you are fine..

exc · #6 (**permalink**) 11-19-2009, 08:20 PM

oh ok.. thanks

dam90042 · #7 (**permalink**) 11-19-2009, 08:36 PM

Can someone say paranoid??????
Just messing with you.SERO was open to the public for a while,enrollment was closed down during the summer of 2009.
When ever I have a tech problem I call *2 and get help with no problem,other than the hold time it all works out!

furiousgtz · #8 (**permalink**) 11-19-2009, 09:32 PM

are you running custom rom?

swoope · #9 (**permalink**) 11-20-2009, 12:07 AM

sero as it was, is closed. but something like is still out there. but no the killer deal it was. but if you use the phone a lot, still a killer deal..

i chatted with sero / everythingplus people today...

needed to upgrade my mogul.. was not an issue on my old sero 30 program..

that was what the site says plus i got an extra 100 off. for service and a coupon.

droid adapters not going to be so lucky.

now if you got your phone from ebay,, well know issue..

for me the service stays the same..

beers

**japper88** · #10 (**permalink**) 11-20-2009, 12:24 AM

Quote:

Originally Posted by swoope

sero as it was, is closed. but something like is still out there. but no the killer deal it was. but if you use the phone a lot, still a killer deal..

i chatted with sero / everythingplus people today...

needed to upgrade my mogul.. was not an issue on my old sero 30 program..

that was what the site says plus i got an extra 100 off. for service and a coupon.

droid adapters not going to be so lucky.

now if you got your phone from ebay,, well know issue..

for me the service stays the same..

beers

Yea I have SERO too, the TP2 is probably the best phone you can get and still keep the original SERO. The folks at sprintusers.com are real helpful when it comes to finding deals for SERO people, they have an entire forum dedicated to SERO related stuff. The folks at slickdeals.net were helpful too, I was able to keep my SERO 500 plan ($30/mo) get a $70 service credit and the "not all that great new customer price" for the TP2 ($350). Seems like Sprint is leaning towards locking SERO customers out of all the good phones... my BIGGEST FEAR is the HTC HD2 coming to Sprint and not being SERO compatible!!!