TP2 has weak caller ID software,Any fix for the caller ID issue ?

[kronik420]

I'm having the same problem. if I look the number in contacts and press the number to be called it recongizes the name and dials. Now if that same person calls me it shows the number and says unknown caller. now after the phone call is over if I choose to save existing contact and choose to save it to the same name it will say there is already a number asigned to that name do you want to override say yes. After that when that person calls in it will have the name and number great solution if you only have a few contacts. I have around 700 contacts so i can't do that for all the calls but the ones that come in I will do it. I believe it has something to do with the tf3d2.

[qwalls]

Stock Sprint ROM.

[cbreze]

I have a verizon tp2, running a stock rom(mighty rom was no problem either) and do not have any issue. I have maybe 200 contacts which are synced thru my hosted exchange, maybe thats the diff, but I have no issue or ever had one. Has it always been this way? If so then something with the rom. otherwise look to an app issue.

[kronik420]

I have mightyrom installed it didn't happen with stock sprint rom. I believe it has something to do with the windows mobile contact manager versus the touch flo contact manager. not sure but all I know if i save the number again it recongizes it when they call me. If i don't save it it doesn't reconigze it strange. As far as software is concerend I have the mighty rom the blue theme and thats it. This was happening right after I installed mighty rom with no software installed.

[kronik420]

hmm not sure whats going on is there a way to get rid of all the contact without hard reseting I just got this device perfect except for that small problem.

[newone757]

that is pretty weird then. i had no problems at all, i sync with myphone and used touchflo(every version) and titanium with zero issues. stock rom, energy leo, and mightyrom

[srwsr]

I've been hoping that my 1st post would be a contribution and not a question, so here it is. I just got my phone a week ago, and was also having this problem. I populated my contacts with PIM Backup. None of my calls would show the contacts as seems to be everyone else's problem. I just went through all of my contacts using Outlook, and made sure that they were all entered in exactly the same format (###) ###-####. I then synced with Active Sync with the conflicts set to change item on device (phone). Now it seems to work.
I also tried dialing out, if you don't dial the 10 digit number the way that it is stored in the phone, it doesn't work. If anyone can take this and run with it, I sure would like to have the proper fix.

[verngator]

Although I have a Sprint Diamond I am having the same problem, and when I google this site and others, users comments that it seems to happen to people upgrading ROMs or transitioning to new phones - it doesn't just stop working. It also seems to happen across carriers and across custom/stock ROMs.

I restored Contacts, Calendar, Tasks, and Notes via Sprite - everything else I re-installed manually. I'm going to try srwsr's solution to see whether it works and will report back.


SUCCESS thanks to srwsr!!! This was a restore issue, not a ROM issue. I refreshed the Contacts sync between Outlook and my Diamond, and now the Caller ID match with contact works fine. Note that I use Intellisync to customize my sync - I like having more control than you get through Active Sync.

[mikee4fun]

I have not had any caller ID issues and restored my contacts with pim backup from my touch pro 1.

However, people having issues with caller ID go grab the HTC touch pro 2 caller ID hotfix and see if it resolves your problem.

Give me a shout if it fixes you issue.

Cheers,

Mikee

Link to hotfix

http://www.htc.com/au/supportdownloa...act=sd&cat=all

[qwalls]

I finally got tired of dealing with this...did a hard reset, restored contacts from Outlook, and it works fine now, so it must have been something I installed or a corrupt file or database somewhere.