Sprint didn't give me a SIM (UIM/RIM)

HTCotta · #1 (**permalink**) 10-23-2009, 08:44 PM

I'm one of the lucky ones who got their (5th!) original Touch Pro replaced with the TP2. Loving my phone but whenever I install a custom taskbar, it shows the no sim icon on the taskbar so I went to get a SIM card at my local sprint store, and the guy didn't know how to take the battery cover off. He had unsurprisingly never seen a TP2 in his life, nor a sprint phone with a slot for a SIM card (!). He gave me the number for Sprint International and told me they could ship me one, got transferred to multiple departments, all of which told me I was speaking with the wrong department. Can anyone (maybe a sprint employee who could take my information and get one shipped to me?!) help me out with where to get a SIM card? It'll keep you busy and pass the time waiting for the HSPL i promise...Thanks in advance!

**ajac** · #2 (**permalink**) 10-23-2009, 08:45 PM

Quote:

Originally Posted by HTCotta

I'm one of the lucky ones who got their (5th!) original Touch Pro replaced with the TP2. Loving my phone but whenever I install a custom taskbar, it shows the no sim icon on the taskbar so I went to get a SIM card at my local sprint store, and the guy didn't know how to take the battery cover off. He had unsurprisingly never seen a TP2 in his life, nor a sprint phone with a slot for a SIM card (!). He gave me the number for Sprint International and told me they could ship me one, got transferred to multiple departments, all of which told me I was speaking with the wrong department. Can anyone (maybe a sprint employee who could take my information and get one shipped to me?!) help me out with where to get a SIM card? It'll keep you busy and pass the time waiting for the HSPL i promise...Thanks in advance!

wow going in circles typical sprint Id say call retentions and see if you can get anywhere with them Tell them enough is enough

**apristel** · #3 (**permalink**) 10-23-2009, 08:46 PM

Did you get a NIB or refurb?

HTCotta · #4 (**permalink**) 10-23-2009, 08:50 PM

Can someone help me out and tell me the code to see that menu again? I think it was a refurb because I didn't get a retail box, just a phone.

**tmz** · #5 (**permalink**) 10-23-2009, 08:53 PM

##778# Thanks T M Z

HTCotta · #6 (**permalink**) 10-23-2009, 08:59 PM

Thanks tmz. Alright! I got a brand new one. Still no SIM though, haha. Anyone got some help for me?

bigchico67 · #7 (**permalink**) 10-23-2009, 09:06 PM

Quote:

Originally Posted by HTCotta

Can someone help me out and tell me the code to see that menu again? I think it was a refurb because I didn't get a retail box, just a phone.

##786# Many people when replaced to the TP 2 from the TP got brand new phones, but they did not come in a box or anything. Just phone and battery.

**Cicatrize** · #8 (**permalink**) 10-23-2009, 09:13 PM

Have you physically checked for the SIM card underneath the battery?

HTCotta · #9 (**permalink**) 10-23-2009, 09:16 PM

Yes I have, it is indeed missing. Weird that the icon only shows when I install a custom taskbar though.

leylomo · #10 (**permalink**) 10-23-2009, 10:13 PM

get one on ebay, it can be as cheap as $2.50