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  #1 (permalink)  
Old 10-23-2009, 09:44 PM
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Sprint didn't give me a SIM (UIM/RIM)

I'm one of the lucky ones who got their (5th!) original Touch Pro replaced with the TP2. Loving my phone but whenever I install a custom taskbar, it shows the no sim icon on the taskbar so I went to get a SIM card at my local sprint store, and the guy didn't know how to take the battery cover off. He had unsurprisingly never seen a TP2 in his life, nor a sprint phone with a slot for a SIM card (!). He gave me the number for Sprint International and told me they could ship me one, got transferred to multiple departments, all of which told me I was speaking with the wrong department. Can anyone (maybe a sprint employee who could take my information and get one shipped to me?!) help me out with where to get a SIM card? It'll keep you busy and pass the time waiting for the HSPL i promise...Thanks in advance!
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Old 10-23-2009, 09:45 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

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Originally Posted by HTCotta View Post
I'm one of the lucky ones who got their (5th!) original Touch Pro replaced with the TP2. Loving my phone but whenever I install a custom taskbar, it shows the no sim icon on the taskbar so I went to get a SIM card at my local sprint store, and the guy didn't know how to take the battery cover off. He had unsurprisingly never seen a TP2 in his life, nor a sprint phone with a slot for a SIM card (!). He gave me the number for Sprint International and told me they could ship me one, got transferred to multiple departments, all of which told me I was speaking with the wrong department. Can anyone (maybe a sprint employee who could take my information and get one shipped to me?!) help me out with where to get a SIM card? It'll keep you busy and pass the time waiting for the HSPL i promise...Thanks in advance!
wow going in circles typical sprint Id say call retentions and see if you can get anywhere with them Tell them enough is enough
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Old 10-23-2009, 09:46 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

Did you get a NIB or refurb?
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Old 10-23-2009, 09:50 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

Can someone help me out and tell me the code to see that menu again? I think it was a refurb because I didn't get a retail box, just a phone.
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Old 10-23-2009, 09:53 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

##778# Thanks T M Z
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Old 10-23-2009, 09:59 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

Thanks tmz. Alright! I got a brand new one. Still no SIM though, haha. Anyone got some help for me?
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Old 10-23-2009, 10:06 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

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Originally Posted by HTCotta View Post
Can someone help me out and tell me the code to see that menu again? I think it was a refurb because I didn't get a retail box, just a phone.
##786# Many people when replaced to the TP 2 from the TP got brand new phones, but they did not come in a box or anything. Just phone and battery.
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Old 10-23-2009, 10:13 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

Have you physically checked for the SIM card underneath the battery?
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Old 10-23-2009, 10:16 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

Yes I have, it is indeed missing. Weird that the icon only shows when I install a custom taskbar though.
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Old 10-23-2009, 11:13 PM
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Re: Sprint didn't give me a SIM (UIM/RIM)

get one on ebay, it can be as cheap as $2.50
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