Phanton email count

grandzu · #1 (**permalink**) 10-22-2009, 01:51 PM

The email icon in the slidebar says 1 new email when there isn't any. This appeared after I set up an account, so I cleared the emails but the 1 green bubble is still there. I deleted the email account, and did a soft reset but no dice.
(see screen shot)
Anyone have any idea or fix for this?

a_c_s · #2 (**permalink**) 10-22-2009, 02:22 PM

I ran into this... had something to do with an account I had set up within activesync... I think it was when I was trying to use googlesync... I went into options within activesync, deleted the account from there, and it fixed the issue...not sure if this will work in your situation but hopefully...

grandzu · #3 (**permalink**) 10-22-2009, 02:55 PM

Thats what it was.
I had it set up to only sync the calendar, not the email so a junk email from microsoft about activsync was being sent with each setup but it wasn't showing up in the email envelopes, just the count was.
That was driving me crazy...much thanks.