Just Dropped my brand new Touch Pro 2 - Page 2

**Young_breedent** · #11 (**permalink**) 10-07-2009, 04:42 PM

Quote:

Originally Posted by xconwayx

I agree and I told myself to treat it like a newborn. I forgot it in my car ran to get it put it in my left had shut the door and popped out. I cringed.

I dropped mine to, was getting out of the car and forgot i had it in my lap. Worst part is it fell on grass and then i kicked it and it slid across concrete. Funny thing is it only scratched the cover and really wasn't that bad. I still need a new though lol. I was still in my 30 days and did and exchange and got a new one. Now i always put it in the case when i'm done using it, no matter what even if im waiting for a text or something. Just do an exchange if your still within 30 days

rdcrds · #12 (**permalink**) 10-07-2009, 04:46 PM

Quote:

Originally Posted by Young_breedent

I dropped mine to, was getting out of the car and forgot i had it in my lap. Worst part is it fell on grass and then i kicked it and it slid across concrete. Funny thing is it only scratched the cover and really wasn't that bad. I still need a new though lol. I was still in my 30 days and did and exchange and got a new one. Now i always put it in the case when i'm done using it, no matter what even if im waiting for a text or something. Just do an exchange if your still within 30 days

I had one i dropped and called them this was after 30 days.And i told them this phone is not working right (which it was not) they sent me a new one and a return kit.Well i guess when they got it they thought it got messed up during shipping to them cause they never charged me for the return.I just would call and say it locks up and see what happends.

SweetBearCub · #13 (**permalink**) 10-07-2009, 04:47 PM

Quote:

Originally Posted by shong6

Deductible will depend on your carrier and when you started the insurance(as in old users have low deductible , before the change)

Oh? I didn't know this. I signed up when the deductible was $50 - Will it stay that way as long as I do not interrupt the coverage by canceling and re-adding it?

Thanks...

shong6 · #14 (**permalink**) 10-07-2009, 04:49 PM

I am with VZ so it is probably different.

xconwayx · #15 (**permalink**) 10-07-2009, 04:53 PM

Quote:

Originally Posted by Young_breedent

I dropped mine to, was getting out of the car and forgot i had it in my lap. Worst part is it fell on grass and then i kicked it and it slid across concrete. Funny thing is it only scratched the cover and really wasn't that bad. I still need a new though lol. I was still in my 30 days and did and exchange and got a new one. Now i always put it in the case when i'm done using it, no matter what even if im waiting for a text or something. Just do an exchange if your still within 30 days

Very interesting. What who did you call and what exactly did you tell them? I am not very good at this sort of thing.

**Young_breedent** · #16 (**permalink**) 10-07-2009, 04:57 PM

Quote:

Originally Posted by xconwayx

Very interesting. What who did you call and what exactly did you tell them? I am not very good at this sort of thing.

I just told them i wasn't satisfied with the phone i recieved and that i wanted to do an exchange. It's sprints policy that you can do an exchange within the first 30 days so they can't say no. They will send you a return kit along with a new phone and you just have to send the old one back.

xconwayx · #17 (**permalink**) 10-07-2009, 04:59 PM

Quote:

Originally Posted by Young_breedent

I just told them i wasn't satisfied with the phone i recieved and that i wanted to do an exchange. It's sprints policy that you can do an exchange within the first 30 days so they can't say no. They will send you a return kit along with a new phone and you just have to send the old one back.

Literally no questions asked?

**themuffinman** · #18 (**permalink**) 10-07-2009, 05:16 PM

Quote:

Originally Posted by SweetBearCub

Oh? I didn't know this. I signed up when the deductible was $50 - Will it stay that way as long as I do not interrupt the coverage by canceling and re-adding it?

Thanks...

With sprint your deductable will be $100.

subzero1313 · #19 (**permalink**) 10-07-2009, 05:17 PM

Quote:

Originally Posted by SweetBearCub

Oh? I didn't know this. I signed up when the deductible was $50 - Will it stay that way as long as I do not interrupt the coverage by canceling and re-adding it?

Thanks...

Asurion just raised their prices for Sprint. 50 for non smart phones, 100 for smart phones. Doesnt matter if you change anything or not, the price went up

**Young_breedent** · #20 (**permalink**) 10-07-2009, 05:20 PM

Quote:

Originally Posted by xconwayx

Literally no questions asked?

i mean they asked a few questions like why i wasn't satisfied, but you can just make up stuff like the screen is to wobbly or there is dead pixels in the screen or anything. The thing is they can't tell you know because it's there policy