Windows Wont Recognize Device

[bugmenott]

Greetings,

I have a laptop with vista home installed. I loaded the verizon software and plugged in my new htc pro2 and windows will not recognize it.

When I open windows mobile device center it says "not connected".

When I go to syn center it doesn't recognize it either.

As far as I can tell, the device loaded drivers when I plugged it in.

Please help, I want to load up a bunch of software but am stuck at this first step.