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-   -   How to stop defaulting back ot the home tab (http://forum.ppcgeeks.com/showthread.php?t=82944)

tstall2 09-29-2009 04:35 PM

Re: How to stop defaulting back ot the home tab
 
Changing the timeout value seems to have no effect on the only real major problem I have with the phone. Whenever I turn the phone off or the screen times-out, I power back on to the HTC home page (after I utilize S2U). This is very annoying, especially if I am playing music in the car or the gym. Seems like an incredibly bad design decision and something that HTC/Sprint needs to fix.

williamlroy 09-29-2009 04:35 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by normalguy (Post 1202207)
I don't know if this has been pointed out or not, but the problem can be lessened by changing the timeout for the lock. If you have lock set for anything UP until 1 hour, the phone will default to the home screen during a phone conversation after it blanks from the proximity sensor.

When set at 1 hour, it will NOT default to the home screen. (At least it won't with my Verizon stock ROM.) I have mine set that way for now but would like to set it for lock in 1 min as 1 hour is enough time for someone to do real damage to your email accounts if you lose the phone.

There's really no way you could defend that as a feature if you ask me. ](*,)

Mine is set to 2 hrs on Sprint TP2 and it still had the bug...

tstall2 09-29-2009 04:36 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by miketab (Post 1202374)
can someone cab for me the setting to turn off the automatic lock. I have a private exchange account, so i would not be going through any company rules.

Just go to: Setting/Lock and uncheck "Prompt if device unused for"

normalguy 09-29-2009 04:59 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by williamlroy (Post 1202390)
Mine is set to 2 hrs on Sprint TP2 and it still had the bug...

Can you try setting it to one hour?

miketab 09-29-2009 07:42 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by normalguy (Post 1202457)
Can you try setting it to one hour?

tryied that, and was also confirmed earlier in the thread sprint verison has this issue for 1hr or anytime unless 0 minutes.

normalguy 09-29-2009 08:16 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by miketab (Post 1202806)
tryied that, and was also confirmed earlier in the thread sprint verison has this issue for 1hr or anytime unless 0 minutes.

Sorry, didn't see that. How whacky. On Verizon, at 1 hr. it works. 1< and it doesn't.

miketab 09-29-2009 08:25 PM

Re: How to stop defaulting back ot the home tab
 
I read somewhere that there is registry changes to turn off the lock option when on activesync exchange, I was wondering if someone has those change is a cab form.

otterit 09-29-2009 10:45 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by tstall2 (Post 1202389)
Changing the timeout value seems to have no effect on the only real major problem I have with the phone. Whenever I turn the phone off or the screen times-out, I power back on to the HTC home page (after I utilize S2U). This is very annoying, especially if I am playing music in the car or the gym. Seems like an incredibly bad design decision and something that HTC/Sprint needs to fix.

Agreed. I recommend you also send your opinion to HTC.

http://www.htc.com/us/CS_Mail.aspx

They will open a ticket and WILL respond.

normalguy 09-30-2009 01:04 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by otterit (Post 1203174)
Agreed. I recommend you also send your opinion to HTC.

http://www.htc.com/us/CS_Mail.aspx

They will open a ticket and WILL respond.

Done, but can any other Verizon users (stock ROM) repeat that the screen does not revert to home during phone mode if timeout is set to 1 hour?

tool2269 09-30-2009 01:49 AM

Re: How to stop defaulting back ot the home tab
 
Is there any other cab program that can be used instead of this device lock? I have s2u2 installed but there are a 'few' rare occasions where i hold down the 'end' key to use this device lock (and enter pin#)..along w/ s2u2.

otterit 09-30-2009 01:52 AM

Re: How to stop defaulting back ot the home tab
 
I installed SPB 3.5 (just released) today and on my phone (Sprint) the screen remains on the keypad. The "Bug" is not an issue. Is it just me???

tsowen 09-30-2009 10:01 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by tstall2 (Post 1202389)
Changing the timeout value seems to have no effect on the only real major problem I have with the phone. Whenever I turn the phone off or the screen times-out, I power back on to the HTC home page (after I utilize S2U). This is very annoying, especially if I am playing music in the car or the gym. Seems like an incredibly bad design decision and something that HTC/Sprint needs to fix.

Yes changing it to any number has no effect on the bug.

Quote:

Originally Posted by miketab (Post 1202912)
I read somewhere that there is registry changes to turn off the lock option when on activesync exchange, I was wondering if someone has those change is a cab form.

I haven't heard of this but will do some digging here and at XDA.

Quote:

Originally Posted by otterit (Post 1203520)
I installed SPB 3.5 (just released) today and on my phone (Sprint) the screen remains on the keypad. The "Bug" is not an issue. Is it just me???

So you are saying SPB 3.5 fixed your bug issue?

tsowen 09-30-2009 10:10 AM

Re: How to stop defaulting back ot the home tab
 
1 Attachment(s)
This will allow you to bypass the device lock due to security policies for Microsoft Exchange Server.

First enable the box again to be unselected in Device Lock:

Navigate to HKLM\Security\Policies\Policies\00001023

0 = Enabled; 1 = Disabled

Then go to Settings/Personal/Device Lock and uncheck the box.

Then install Zenyee.com Stay Unlock.cab and soft reset your device.

This program will prevent the lock to be activated again.

tstall2 09-30-2009 10:26 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by otterit (Post 1203174)
Agreed. I recommend you also send your opinion to HTC.

http://www.htc.com/us/CS_Mail.aspx

They will open a ticket and WILL respond.

I created a ticket today. I'll let you know what they come back with.

Protonus 09-30-2009 10:50 AM

Re: How to stop defaulting back ot the home tab
 
Again I don't think this has anything to do with locking the phone. I never lock my phone, and have this happen all the time. It did it out of the box even with no aftermarket programs/tweaks installed yet.

Also, I don't understand why people still use s2u2 or any lock at all,other then to secure the phone (not like it's much security since SR would get you in). I always just hit the sleep button on my Titan and I do the same with my TP2. The phone's screen/buttons are inactive whenever it's asleep...

tsowen 09-30-2009 11:45 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by Protonus (Post 1203982)
Again I don't think this has anything to do with locking the phone. I never lock my phone, and have this happen all the time. It did it out of the box even with no aftermarket programs/tweaks installed yet.

Also, I don't understand why people still use s2u2 or any lock at all,other then to secure the phone (not like it's much security since SR would get you in). I always just hit the sleep button on my Titan and I do the same with my TP2. The phone's screen/buttons are inactive whenever it's asleep...

For the Sprint TP2 it never happened to me until I added Push Email and my security policy for Microsoft Exchange Server required me to place a Device Lock on it. This bug has been around since the days of the Touch HD and most everyone who has had it have all been from having to use the Device Default Lock. I have hard reset my phone twice just to see if the bug still existed without using the device lock and it didn't. I am not talking about S2U2 or any other lock program either.

miketab 09-30-2009 11:45 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by tsowen (Post 1203894)
This will allow you to bypass the device lock due to security policies for Microsoft Exchange Server.

First enable the box again to be unselected in Device Lock:

Navigate to HKLM\Security\Policies\Policies\00001023

0 = Enabled; 1 = Disabled

Then go to Settings/Personal/Device Lock and uncheck the box.

Then install Zenyee.com Stay Unlock.cab and soft reset your device.

This program will prevent the lock to be activated again.

Just try it and test it and it works! Finally the most annoying thing I had on this phone has been resolved. I use a private exchange server and the security was more of a nusance than actual need.

paulbram 09-30-2009 01:06 PM

Re: How to stop defaulting back ot the home tab
 
I'm not sure I want to totally disable the lock since I am using this with a company Exchange server. Are we sure this is the only solution? Is this an HTC bug or something with WM that might get fixed with 6.5?

I wonder if any of the ROM cookers can verify if this bug exists with Manila 2.5 and WM 6.5?

CovKid66 09-30-2009 01:32 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by otterit (Post 1203520)
I installed SPB 3.5 (just released) today and on my phone (Sprint) the screen remains on the keypad. The "Bug" is not an issue. Is it just me???

If you mean SPB MobileShell 3.5, then that is why you are no longer experiencing the lock / back to home page issue. This only appears to be happening for those using TF3D. SPB MS replaces TF3D are your default UI.

animez 09-30-2009 01:38 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by otterit (Post 1203520)
I installed SPB 3.5 (just released) today and on my phone (Sprint) the screen remains on the keypad. The "Bug" is not an issue. Is it just me???

Not really a good fix IMO. Costs $30 if you wanna use it long term. Besides I think SPB 3.5 looks rather cluttered, just didn't care for it. Plus it's just as big a memory hog as TF3D which used to be the reason a lot of people used it.

CovKid66 09-30-2009 01:49 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by animez (Post 1204444)
Not really a good fix IMO. Costs $30 if you wanna use it long term. Besides I think SPB 3.5 looks rather cluttered, just didn't care for it. Plus it's just as big a memory hog as TF3D which used to be the reason a lot of people used it.

Did you test the memory usage of MS 3.5? I'm curious because I did test MS3.01 and it actually used about 20MB less than TF3D...

http://forum.ppcgeeks.com/showpost.p...02&postcount=7

Quote:

Originally Posted by CovKid66 (Post 1114802)
183.50 MB Total

No UI:
In Use: 75.75 MB (42%)
Free: 105.75 MB

TF3D:
In Use: 107.50 MB (59%)
Free: 76 MB

SPB Mobile Shell 3.01:
In Use: 87.25 MB (48%)
Free: 96.25 MB

Note: I do not run push Opera so it is not running in the background during any of these stat snapshots. I believe that in itself uses something like 9MB+.


tstall2 09-30-2009 02:05 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by Protonus (Post 1203982)
Again I don't think this has anything to do with locking the phone. I never lock my phone, and have this happen all the time. It did it out of the box even with no aftermarket programs/tweaks installed yet.

Also, I don't understand why people still use s2u2 or any lock at all,other then to secure the phone (not like it's much security since SR would get you in). I always just hit the sleep button on my Titan and I do the same with my TP2. The phone's screen/buttons are inactive whenever it's asleep...

My phone turns on for all sorts of reasons and I don't wan't the screen being accidentally touched while it's in my pocket.... Have to avoid "butt dialing"

By the way, the workaround above is working for me as well. Thanks much!

oldpueblo 09-30-2009 02:43 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by tsowen (Post 1203894)
This will allow you to bypass the device lock due to security policies for Microsoft Exchange Server.

First enable the box again to be unselected in Device Lock:

Navigate to HKLM\Security\Policies\Policies\00001023

0 = Enabled; 1 = Disabled

Then go to Settings/Personal/Device Lock and uncheck the box.

Then install Zenyee.com Stay Unlock.cab and soft reset your device.

This program will prevent the lock to be activated again.

I can confirm this works. Phone calls now stay on the phone app and when I hit the sleep button or it times out on it's own and shuts off the screen the previous app is still open when I turn it back on. Is this detectable by my IT group though? I might just grin and bear it or try SPB for awhile since I've never really used it.

Background: This test was on the Verizon TP2 with touchflo and a corporate exchange server with pin lock.

jimmyz 09-30-2009 04:22 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by oldpueblo (Post 1204612)
I can confirm this works. Phone calls now stay on the phone app and when I hit the sleep button or it times out on it's own and shuts off the screen the previous app is still open when I turn it back on. Is this detectable by my IT group though? I might just grin and bear it or try SPB for awhile since I've never really used it.

Background: This test was on the Verizon TP2 with touchflo and a corporate exchange server with pin lock.

I am also curious about this- in the past I have tried the registry edit alone but then every am the phone would get pushed the IT's lock policy and I would have to use a pin again- is there a quick read about what exactly Zenyee.com Stay Unlock.cab does (I will google but I'm lazy) edit- this good: http://journal.zenyee.com/2008/10/19...ter-two-years/

One last edit- after reading about "stayunlock" I installed it- you do not need to make the registry edits- after starting it I was able to go to the lock setting and unselect "prompt if device unused for"
Finally there is a workaround for this problem

Protonus 09-30-2009 07:44 PM

Re: How to stop defaulting back ot the home tab
 
Ok, I think I have the "cause" figured out in my case, as I said it's not a lock problem for me. Does anyone else have this setting on?
Settings->Personal->Owner Information->Options->Identification Information & Notes
?
It makes it show recovery and owner information whenever the device is woke or turned on after reboot. It's basically the lost and found message so if a gracious person finds the phone they know right away after turning it on in any way who it belongs too and how to get a hold of them... (mine has a note to call my GF and a contact # for her)
I've always used this, but, I have noticed that it returns you to the home screen sometimes, when the device is woke. I've turned it off for now, but if this IS the problem, then that means that the prox sensor is actually SLEEPING the phone rather then just shutting off the display or backlight like I would want...

I guess this message isn't as needed with the new RemoteTracker build I'm running on it so if this fixes it, I'll leave it off. But if it does fix it, why didn't they just make the prox sensor shut off backlight/display rather then sleep the device oye. I'll let you know if I see this with this setting off after a few days of testing...

ZuneNinja! 09-30-2009 09:22 PM

Re: How to stop defaulting back ot the home tab
 
I just applied the hack provided by tsowen. Works great, with only one quite annoying problem. Stay Unlock stays permanent as a notification of the exchange server enforcing security.

Any one else have this issue?

normalguy 10-01-2009 01:02 AM

Re: How to stop defaulting back ot the home tab
 
OK, I think HTC officially knows it's a bug now instead of saying it was a design by choice. They say they know it's a problem and are working on a fix.

raziel 10-01-2009 03:52 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by ZuneNinja! (Post 1205580)
I just applied the hack provided by tsowen. Works great, with only one quite annoying problem. Stay Unlock stays permanent as a notification of the exchange server enforcing security.

Any one else have this issue?

everyday. lol

khudson23 10-01-2009 11:59 AM

Re: How to stop defaulting back ot the home tab
 
you need zeenyee unlock google the cab install and then you can check the box

otterit 10-01-2009 12:10 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by normalguy (Post 1206081)
OK, I think HTC officially knows it's a bug now instead of saying it was a design by choice. They say they know it's a problem and are working on a fix.

Finally! HTC kept tell me, via customer service, that it was "by design".

tsowen 10-01-2009 12:44 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by normalguy (Post 1206081)
OK, I think HTC officially knows it's a bug now instead of saying it was a design by choice. They say they know it's a problem and are working on a fix.

Thank goodness!!!

Quote:

Originally Posted by otterit (Post 1206805)
Finally! HTC kept tell me, via customer service, that it was "by design".

Same here!

kdonahue 10-01-2009 06:13 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by CovKid66 (Post 1204464)
Did you test the memory usage of MS 3.5? I'm curious because I did test MS3.01 and it actually used about 20MB less than TF3D...

http://forum.ppcgeeks.com/showpost.p...02&postcount=7

I'm at 77% with MS 3.5 with Outlook Email and Opera running.

EDIT: Brain flatulence - forgot I had SPB Weather running. That was like 4 MB or better. 60% with Outlook and Opera running.

stanglifemike 10-02-2009 12:13 AM

Re: How to stop defaulting back ot the home tab
 
So is this problem on all carriers? I am on VZW and it doesnt matter how long my screen is off, it always wakes up where I left it....

jimmyz 10-02-2009 01:14 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by stanglifemike (Post 1208480)
So is this problem on all carriers? I am on VZW and it doesnt matter how long my screen is off, it always wakes up where I left it....

do you have the screen lock enabled?

normalguy 10-02-2009 12:10 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by stanglifemike (Post 1208480)
So is this problem on all carriers? I am on VZW and it doesnt matter how long my screen is off, it always wakes up where I left it....

That is whacky. It must be a TF3D bug. Do you have the screen lock applied?

Whoops. Should have read to the end.

tsowen 10-02-2009 12:43 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

New Response From [ Stephanie (North America Support (Customer Service)) ]Hello Terry,

Thank you for contacting HTC Technical Support regarding your Sprint HTC Touch Pro 2.

I understand the frustration in not having your device functioning properly. Thank you for providing us with that information. HTC is aware of this issue and we are currently working to get this resolved in a timely manner. Please keep watch on our website for more information that may be released for this issue. I do apologize for any inconvenience you may have experienced.

You can always find useful information about our HTC products on our self-help user forum at: www.htcwiki.com. In addition, you can find a customer satisfaction survey at: http://survey.htc.com/worldwide/.

Thank You,
Stephanie
HTC Technical Support Team
So we shall see!

otterit 10-04-2009 12:44 AM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by tsowen (Post 1209233)
So we shall see!

Thanks for also taking the time to use the HTC customer service link!! I'm sure the HTC reps are not happy with me right now because I have been asking them to duplicate the TP2 "bugs" on their versions of the Sprint phone. The first two people who responded to the "home tab" problem said it was by design.

I am really happy they responded differently to your question.

oldpueblo 10-04-2009 01:02 AM

Re: How to stop defaulting back ot the home tab
 
So after enjoying this fix for several days I uninstalled the unlock cab because I live in fear that someone in IT will notice that my phone has to be continually sent policy enforcing instructions or whatever it is that causes my phone to display that notification every day. I'll live with the bug till a better fix comes along that won't anger the IT gods. :p

ZuneNinja! 10-04-2009 12:34 PM

Re: How to stop defaulting back ot the home tab
 
Quote:

Originally Posted by oldpueblo (Post 1212564)
So after enjoying this fix for several days I uninstalled the unlock cab because I live in fear that someone in IT will notice that my phone has to be continually sent policy enforcing instructions or whatever it is that causes my phone to display that notification every day. I'll live with the bug till a better fix comes along that won't anger the IT gods. :p

You might as well just use it. The only way your IT people would see that is if they purposefully search for it on the exchange servers event logs. There is no nice GUI for it and you would have to dig for a while to find it...afterall it's an exchange server. Keep in mind IT people are lazy and most likely would not dig through logs for something so random as checking policy sync

YaseniasMoMMy 10-05-2009 06:53 PM

Re: How to stop defaulting back ot the home tab
 
thank thank you!!! I hated that :)


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