sprint touch pro 2 ORDERED!!

[Malatesta]

I just got denied a Touch Pro 2 as well because I'm on SERO--1-888-503-3078. Was told I'd have to upgrade.

This is starting to look consistent. I wonder with those who are successfully ordering, if there will be a problem with activation? Hmmm...

On the other hand, I got free "Pick 5" and my fee for Air Rave waived. lol

[tsowen]

Originally Posted by Malatesta

I just got denied a Touch Pro 2 as well because I'm on SERO--1-888-503-3078. Was told I'd have to upgrade.

This is starting to look consistent. I wonder with those who are successfully ordering, if there will be a problem with activation? Hmmm...

On the other hand, I got free "Pick 5" and my fee for Air Rave waived. lol

I would try again, I was able to swap my Touch Pro for the Touch Pro 2 even though I bought my first one back in February but because I have had a couple of exchanges they have something new called the WEL List were if you have had a couple of exchanges you can exchange for a different device. Normally this is done through a Cooperate Store but Advance Technical Support said they would do it for me.

I would call back and try a different Rep Mal and see what they say.

[Malatesta]

Originally Posted by gTen

sicne its windows mobile ,can;t we activate the phones ourselves? They had a policy for a while where PDA, phones instinct and Palm Pre don't work...but PDA phones we all know work...Since some of us got it, my guess the denial is due to agent training and not the system actually denying it.

I agree this is probably agent training, though he seemed convinced. Shoot, we even chatted about everything else for 5 mins before the order--very nice guy. I'm sure if he could have done something, he would have.

Still, if it blocked on SEP, not even activating online won't do. You can order a Pre on eBay and then try to activate it online (or call) but it won't happen. Something about the ESN being flagged by their system I believe...

Originally Posted by tsowen

I would try again, I was able to swap my Touch Pro for the Touch Pro 2 even though I bought my first one back in February but because I have had a couple of exchanges they have something new called the WEL List were if you have had a couple of exchanges you can exchange for a different device. Normally this is done through a Cooperate Store but Advance Technical Support said they would do it for me.

I would call back and try a different Rep Mal and see what they say.

Yeah, I think this is just confusion on their part right now. Will probably wait a bit and then re-call. I did hit @Sprint up on Twitter to ask for clarification. Pretty lame that they can't get this straight--I mean shoot, my phone was going to be $500+ and they turned me away!

[gTen]

Originally Posted by Malatesta

Yeah, I think this is just confusion on their part right now. Will probably wait a bit and then re-call. I did hit @Sprint up on Twitter to ask for clarification. Pretty lame that they can't get this straight--I mean shoot, my phone was going to be $500+ and they turned me away!

Well wen I ordered for my sero it was via 1-800-sprint1 number..you can also try different numbers as well. Best strategy is to get 1 agent to agree who cant order then forward you and claim previous agent said yes..this will at least get the to "try"...and ask them to try.

kinda yes, kinda no... i had that thread that got closed because of the crybabies that couldnt handle it... i got my phone for $199 flat out..well taxes.. and i have to have the activ and ship fees credited off when the charges go through... i didnt pay 350 and im just adding things down..

i paid 200... plus got my free month... if you/I/we wanna look at as applied to the device, since its all on my bill anyways... sure, i got the TP2 for a 100 bucks then lol

199$ flat? isn't there a 150 rebate on it to get the 350 price? or then you got your phone for 100-150 aka made 50 bucks? lol

[boredandtattooed]

Originally Posted by gTen

Well wen I ordered for my sero it was via 1-800-sprint1 number..you can also try different numbers as well. Best strategy is to get 1 agent to agree who cant order then forward you and claim previous agent said yes..this will at least get the to "try"...and ask them to try.




199$ flat? isn't there a 150 rebate on it to get the 350 price? or then you got your phone for 100-150 aka made 50 bucks? lol

dont u remeber that thread i had??? i wasnt lying.. so i had that arraingment made with Premier already... i paid $199.99+taxes for mine because of that... lets just forget about my extras, so it says unconfusing i guess lol

went and watched that video, i wouldnt of minded the orange backcover, but somehow i didnt know about the zoom bar, shows ya how much ive paid attention to its release lol

[gTen]

Originally Posted by boredandtattooed

dont u remeber that thread i had??? i wasnt lying.. so i had that arraingment made with Premier already... i paid $199.99+taxes for mine because of that... lets just forget about my extras, so it says unconfusing i guess lol

went and watched that video, i wouldnt of minded the orange backcover, but somehow i didnt know about the zoom bar, shows ya how much ive paid attention to its release lol

Oh now I remember..you changed your avatar and in fast paced threads i usually go off the avatar rather then the name. The pre-order for 199 thread. Will they ship it to you like us, or on sept 8th?