Stuck on defective TP1, Sprint BSing me on upgrade!

[DV8]

Originally Posted by Noir

I dunno
I've had almost 9 vzw touch pros...13 moguls, 4 xv6700s, 5 samsung i730s
that isn't to say I expect to get a touch pro 2 when vzw releases them but rather to have it offered to me.

Its not uncommon that users get lemons (heck they're factory refurbs! anything can and has happened) heck if we do a little bit of counting after my refurbs, you'd see that spans almost 30 devices...

Do I find it interesting that the person is trying to get a new one? Heck yes I'd be doing the same thing why? I WENT THROUGH 9! And after a certain number you are entitled to a new device especially within the first month (at least on vzw)

Amen, I am on TP VZW #3 and the lady I talked to in support has already documented my account that I have had some P.O.S TP's and that if I have a problem with this one that they are to offer me the upgrade to a new TP2. So I have found if you talk to them in a civilized way they have always treated me fairly on doing an upgrade. Yes I have had to pay for the phone on the upgrades but all the TP's that they have sent me has not cost me one thin dime.