Stuck on defective TP1, Sprint BSing me on upgrade!

[TripleAgent]

@antjones21 - CS, the retentions

@Noir - Basically, I think it's a given at this stage the TP1 is badly built.

@ Everyone with smart-*** replies or implying that we messed up our phones - I am almost anal about caring for my electronics. I don't drop them, NEVER get them wet, and almost baby them. All of these phones save one were in the exact same physical condition I got them in. It was keyboards and overheating on all of them. One also wouldn't go back to portrait when you closed the phone. I didn't ask for anything free, and was not rude. I asked politely that Sprint soften the blow a bit since the TP1 is clearly unreliable on a manufacturing level. If you got one that has lasted you, good for you. IDK how you did it, but I am not lucky. I work IT, she is an admin. assistant, we text a ton, we type all the time. Why should we be penalized that they designed a keyboard that can't be used extensively? I need all the connectivity and features, and have large hands, so a Treo is a non-option. The fiance just likes it and we paid last year and have had nothing but problems no matter how hard we babied the damn things.

Oh, sircas, I did, I just ordered one. I got a 100 dollar credit. Not at all what I feel I deserved, but whatever. I intentionally didn't resign, I'll go OOC then either A. Sprint will accomodate me, B. I will leave then re-join under SERO and get my money back that way, or C. I will go somewhere else if I can get a better deal.

I'm not a con artist, I am just pissed that Sprint is taking no responsibility in a faulty product. I've had every top of the line Windows phone since the Hitachi G1000, and that monster was more reliable and sturdy.

[boredandtattooed]

Originally Posted by TripleAgent

@antjones21 - CS, the retentions

@Noir - Basically, I think it's a given at this stage the TP1 is badly built.

@ Everyone with smart-*** replies or implying that we messed up our phones - I am almost anal about caring for my electronics. I don't drop them, NEVER get them wet, and almost baby them. All of these phones save one were in the exact same physical condition I got them in. It was keyboards and overheating on all of them. One also wouldn't go back to portrait when you closed the phone. I didn't ask for anything free, and was not rude. I asked politely that Sprint soften the blow a bit since the TP1 is clearly unreliable on a manufacturing level. If you got one that has lasted you, good for you. IDK how you did it, but I am not lucky. I work IT, she is an admin. assistant, we text a ton, we type all the time. Why should we be penalized that they designed a keyboard that can't be used extensively? I need all the connectivity and features, and have large hands, so a Treo is a non-option. The fiance just likes it and we paid last year and have had nothing but problems no matter how hard we babied the damn things.

Oh, sircas, I did, I just ordered one. I got a 100 dollar credit. Not at all what I feel I deserved, but whatever. I intentionally didn't resign, I'll go OOC then either A. Sprint will accomodate me, B. I will leave then re-join under SERO and get my money back that way, or C. I will go somewhere else if I can get a better deal.

I'm not a con artist, I am just pissed that Sprint is taking no responsibility in a faulty product. I've had every top of the line Windows phone since the Hitachi G1000, and that monster was more reliable and sturdy.

dude, calm down already! for real.. Sprint OWES you NOTHING!!!

first, if youd of done your research, youd of known the TP1 has flaws, yet you bought it anyways... so dont complain when it messes up on you..

second, Tp1s have issues for SOME PEOPLE, tons of people on here have had no problems what-so-ever

third, you said "overheating" was one of the issues.. easily a searchable problem that you couldve known about.. and since your a PPCG member you knew all to well that a new TP1 wasnt gonna fix that problem.. yet u chose to have a replacement of the same model..

its ALL you man... You chose the TP originally and couldve seen its not perfect.. You chose to have it replaced with the same, as u say it, design flaws...

why is it anyone else fault that YOU didnt research your big purchase before you bought it.... sell it on ebay or craigslist and let it be someone elses probs...

and if its SUCH A PROBLEM LADEN DEVICE, then why are you still allowing your fiance to use this pathetic excuse for a handset, or so u make it sound

[ianderson_76]

Originally Posted by boredandtattooed

dude, calm down already! for real.. Sprint OWES you NOTHING!!!

first, if youd of done your research, youd of known the TP1 has flaws, yet you bought it anyways... so dont complain when it messes up on you..

second, Tp1s have issues for SOME PEOPLE, tons of people on here have had no problems what-so-ever

third, you said "overheating" was one of the issues.. easily a searchable problem that you couldve known about.. and since your a PPCG member you knew all to well that a new TP1 wasnt gonna fix that problem.. yet u chose to have a replacement of the same model..

its ALL you man... You chose the TP originally and couldve seen its not perfect.. You chose to have it replaced with the same, as u say it, design flaws...

why is it anyone else fault that YOU didnt research your big purchase before you bought it.... sell it on ebay or craigslist and let it be someone elses probs...

and if its SUCH A PROBLEM LADEN DEVICE, then why are you still allowing your fiance to use this pathetic excuse for a handset, or so u make it sound

Lack of consumer research, seems to be most Sprint users problems. Wait until the durn phone comes out, check forums, then buy the phone. It'll cut down on many problems, I promise.