Stuck on defective TP1, Sprint BSing me on upgrade!

[DeadSteam]

First of all, I don't have TEP. I don't need tep. I purchased a New phone from sprint. I paid $400 to sprint, on 7/9/2009. Sprint mailed me a new HTC Touch Pro. The box said sprint on it. The phone Said Sprint on it. The software on the phone said sprint. I'm not able to take "my" sprint phone to another carrier and use it there. The phone, regardless of who manufactures it, is a SPRINT phone.

Therefore sprint is responsible. If I had purchased the Phone from HTC I would be expecting HTC to issue me a refund. However I didn't, I purchased it from sprint.

Then Sprint replaced my NEW phone with a refurbished one that is too old for the HTC manufacturors warranty to cover. So by doing so they absolutely assumed responsibility for my new warranties, considering They have my new TP, and I have an old broken touch pro that they took from someone else.

Sprint owes me at least a full refund. Although, I'd settle for a new phone that actually worked. The problem is, sprint is only willing to offer a Significantly cheaper "new" phone as a replacement and that new phone doesn't even have all the capabilities of the new phone I purchased from sprint.

If Sprint was a new car dealer, and you bought a new car from them, and on the way home it broke down, you'd expect them to fix it right? So, if instead of fixing it they gave you a new set of keys and said, oh don't worry, here's a replacement car. And when you got in it it was an old beatup used car do you think that would be fair?

Cmon now...

I just joined this forum and I'm already considering leaving... what's wrong with you people?