Please help

abc11435 · #1 (**permalink**) 07-12-2012, 09:38 AM

Yesterday I received a new phone, activated it, then was not able to get it on my $40 SERO premium plan (a whole diff story). So I switched back to my Touch pro 2. Now my data isn't working.

I called sprint support and they walked me thru a profile update. The problem is I flashed a rhodium build on there and I cannot find the menu to get into the profile update button. I don't quite remember which rom I flashed and cannot find the place to do the update.

Can anyone please help.

EyeB · #2 (**permalink**) 07-12-2012, 01:13 PM

you might have to hardreset it/re-provision it

this happens when you activate phone again since sprint loses phone settings

eric12341 · #3 (**permalink**) 07-12-2012, 03:05 PM

Flash stock ROM, run profile/PRL update then reflash custom ROM. There's also a thread with a link to a cab file that will restore this tool as well.

**Tinkerbell** · #4 (**permalink**) 07-12-2012, 07:10 PM

Also in the Windows directory, you can tap on EPST which will open your advanced settings.

**kozmo** · #5 (**permalink**) 07-12-2012, 09:58 PM

One of these should work

abc11435 · #6 (**permalink**) 07-13-2012, 11:01 AM

thank you guys. I got impatient and reflashed the stock rom instead lol. It's working now.

**Tinkerbell** · #7 (**permalink**) 07-13-2012, 03:42 PM

Cool, glad to hear that you got if figured out there! Have a blast!