My HTC touch pro 2 screen does not work in some areas.

[Jonathan at Design]

This is the weirdest thing that has possibly ever happened to me. I've had my HTC Touch Pro 2 for almost a year and a half now and this has never happened to me until recently.

My touch screen works perfectly, has a good response time and I am happy with it. However when ever I get to work at any time of day or around the area that i work, the touch screen just stops working. I cannot open anything with the screen. My hardware keys work perfectly, it is just my touch screen that stops working. And when I go home after work, my screen somehow starts working again.

I have searched the internet and have never come across this. This is the weirdest thing ever. Can someone please help me.

Regards
Jonathan

[Sc/ant864]

Do you have a radical temperature change at work? RF interference? Try driving to an area with alot of RF signals and see how it reacts, if it reacts to temp change your digitizer could be on its way out.

Sent from my ppcT7380 Ti/FRX06-07 via PPCG app

[Jonathan at Design]

Originally Posted by Sc/ant864

Do you have a radical temperature change at work? RF interference? Try driving to an area with alot of RF signals and see how it reacts, if it reacts to temp change your digitizer could be on its way out.

Sent from my ppcT7380 Ti/FRX06-07 via PPCG app

Thanks for the help. I will try this and see what happens. Cause really its such a nice phone for business and this happens.

But if you find out anything more that could be effecting it let me know.

[eric12341]

That is most definitely not normal, I would consider taking it into sprint to get looked at.

[resinis]

after reading posts and discussions for days now about the tp2, it seems the non-responsive screen problem isnt totally unusual...

[Jonathan at Design]

Originally Posted by resinis

after reading posts and discussions for days now about the tp2, it seems the non-responsive screen problem isnt totally unusual...

Yeah it isn't. but my case is very rare it seems and no one seems to have a definite answer to give me and a way to fix it.

[horndoctor]

Originally Posted by Jonathan at Design

Yeah it isn't. but my case is very rare it seems and no one seems to have a definite answer to give me and a way to fix it.

Umm...I gave you an answer and a suggestion.
Basically, if your device works fine away from your work area then like I said before something in your work area is causing your issue and it's not necessarily your device. So like I said, you should try to isolate your device from any interference and see if it works properly. I doubt there is an absolute definite answer to fix your issue. You'll just have to troubleshoot and try some things to try to minimize any magnetic or radio interference.

[Jonathan at Design]

I'm so over trying to isolate frequencies from my phone, its too much work then its worth. bought a blackberry and gave the phone to one of my agents that works for one of my other companies.

Oh and thanks for trying to help all.

[Sc/ant864]

Originally Posted by Jonathan at Design

Yeah it isn't. but my case is very rare it seems and no one seems to have a definite answer to give me and a way to fix it.

A quick question....are you using anything at work that you don't normally use at home? Physical keyboard, BT, wifi, tethering, etc.?

Sent from my ppcT7380 Ti/FRX06-07 via PPCG app

[Sc/ant864]

Since you're a businessman the BB was a good choice since the TP2 was a bust. I noticed you have "design" in your screenname do you use alot of plotting printers?

Sent from my ppcT7380 Ti/FRX06-07 via PPCG app