ANY help on backlight button issue?!

[unreal253]

Originally Posted by Amamba

Three things to check, then:

1) There's a setting that allows your backlight to be controlled automatically. Make sure it's unchecked. May be this is a faulty light sensor.

2) Take out both the SIM card and SD card & reboot. Better else, hard reset. (You don't really need a SIM card unless you're using your phone abroad).

3) If it still doesn't wake up after going to sleep, hook it up to your PC via Pocket Controller or a freeware MyMobiler, and see if the device actually responds when you press the power button (which would mean it's a backlight issue) or remains in sleep mode.

1:: I checked the auto dimming, and it was unchecked, but I even tried using it, still didnt change whatsoever.

2:: Took both out, flashed new ROM, fresh install, still had the issue.

3:: Any mobile smartphone controller from PC wont detect it when the screen is "off". When I press the backlight button once to turn the device on without the light makes the software see the phone for maybe a second. But if i soft reset not letting the screen turn off, myMobiler works fine.

-- I'm thinkin that its a hardware issue, i cant believe its a software issue, when the data gets cleared off so theres no trace of configuration of any sorts..?

[shaggylive]

yup, sounds like a stuck/broken power button. very common on the tp1 & tp2.

[eric12341]

the 218xx builds and i believe the 235xx builds too suffer from the SOD issue. try either flashing a rom thats a (2105x or 219xx ) and then say bye to the SOD i have many programs, 3000 texts, about 60 emails on my 21052 ROM and i've never experienced it, i also had the same setup on some 219xx roms and havent experienced it also

[mixman]

Originally Posted by unreal253

Now when I try to change the backlight on the device, through an app, and I try to change the dim, screen doesnt change at all no matter what brightness I put the slider on.

I had that exact same issue on my original TP2. I'm now on FRU #3. So far, so good with this one. If you've got TEC/Insurance, call VZW and get a replacement.

[Amamba]

Originally Posted by mixman

I had that exact same issue on my original TP2. I'm now on FRU #3. So far, so good with this one. If you've got TEC/Insurance, call VZW and get a replacement.

Just to revive this old thread... I haven't had a single SOD since I've cleaned up my SD card. I also didn't run Sense for most of this time, using Titanium instead. I am sure that my SOD was related either to a program trying to run off SD, or to Sense. Most likely the SD issue.

[elesbb]

i am running a 21916 build and never experienced SOD .. except for one time i had gotten it and the screen would come on simply by keeping it plugged in for awhile seemed to fix it . but , i dont exactly think it is a software issue . i have experienced two types of SOD the kind the OP describes where you hit the sleep button the screen goes off then you hit it again the screen DOESNT come on but the button lights do . the other type nothing would hapen at all when hiting the power button on top .

Also , this type of SOD the OP describes seems to be some sort of hardware problem . As i have gotten a replacement from Sprint and without any mods, apps or anything installed it did that to me . so i went home and flashed a newer ROM , the 219xx build and it still did that . so i just took it back . so i dont think all SOD's are the OS's fault .