Help! Display Won't Change When Keyboard Slides Out

howdizzle · #1 (**permalink**) 09-30-2010, 11:45 AM

Swap TP for TP2 for free? How'd you manage that? I'm the Sprint SERO F&F plan -- super-cheap and not likely to get perks like that. I am actually due $150 in phone upgrade reward, but even with that, the TP2 is kinda pricey. I paid half of what Sprint wants for it, and yes, I certainly got what I paid for. If it's not too costly to have someone fix it, though, I might go that route.

eric12341 · #2 (**permalink**) 09-30-2010, 03:15 PM

Quote:

Originally Posted by howdizzle

Swap TP for TP2 for free? How'd you manage that? I'm the Sprint SERO F&F plan -- super-cheap and not likely to get perks like that. I am actually due $150 in phone upgrade reward, but even with that, the TP2 is kinda pricey. I paid half of what Sprint wants for it, and yes, I certainly got what I paid for. If it's not too costly to have someone fix it, though, I might go that route.

very simple. since the TP has like a million things wrong with it sprint decided that it would be too costly on their end to replace. so they decided to just swap for tp2s. vzw ppl arent that lucky i saw this one thread in which this guy was on his 12th one.

howdizzle · #3 (**permalink**) 09-30-2010, 03:41 PM

Dang. Well, thanks for your help everybody. I took it into the sprint store today as they said it could be fixed and that my unit was actually still under warranty. Turns out I'll never know for sure because when I got there they said it needs to remain activated on my account for 30 days before they'll do any warranty-related work. I can only return it to the seller within 7 days, and the thing is, the display wasn't the only problem. The "end" key also wasn't functioning at all. I contacted the seller and he apologized and promised to swap it for a phone I'll "definitely like." I can see he's got a TP2 selling for $50 more than I paid for mine, so I can only assume it's in better shape. I'm giving him one more shot. We'll see what happens with the next one.

the sprint store said it would've been an easy fix, btw. For the display problem, all it needed was to replace a certain part. For the end key, though, if it turned out to be due to moisture or corrosion or something, it would become an insurance issue, and then there'd be the $100 deductible. At that point it's definitely not worth it. So -- back it goes to wherever the heck it came from.