No longer able to view images in html emails

[misana]

I did a hard reset on my phone after I was unable to get rid of my "1 unread sms" notification. After setting my phone back up, I realized that I couldn't view images in my emails. I am not given the option to download images from the internet. My boyfriend also recently did a hard reset but never uses his email. I had him give it a try and the same thing is happening on his TP2.





The entire message has been downloaded and all I can do is "Tap to scroll right". Anyone else having this problem or know how can I get the images to show?