delete option for an e-mail address is dimmed

wawad · #1 (**permalink**) 07-19-2010, 03:48 AM

i have HTC TP2 WM6.5
i created both hotmail & outlook e-mail.
when i try to delete any of those two, the delete option is dimmed.
i try through two options:

1- Open up Mail
Click Menu, Tools, Options
Tap and hold the account i want to delete. >> it's dimmed.

2- mail, Menu, Accounts, Accounts, click Menu.
i have to tabs: Options & Delete. >> Delete Option is dimmed

please if anyone can help cause i dont want to make hard uninstall for the whole mobile.

wael

**HBOOT** · #2 (**permalink**) 07-19-2010, 04:40 AM

Go Program/windows live/ switch acc or clear....

wawad · #3 (**permalink**) 07-20-2010, 03:40 AM

many thanks HB..

it worked with the hotmail account...

but still i have the same issue with the outlook e-mail, do you know how can i delete it?

**HBOOT** · #4 (**permalink**) 07-20-2010, 07:50 AM

anytime man, you can can overwrite or clear your OutloOK, i WILL Lok it up . Is this a corporate email or some internet mail?

wawad · #5 (**permalink**) 07-21-2010, 07:38 AM

it's corporate email....

but one of my friends helped me and he figured it out...

programs >> ActiveSync >> Menu >> Options

HighLight Microsoft Exchange "or whatever you are using", then press Delete TAB.

thanks for the help anyway...

**HBOOT** · #6 (**permalink**) 07-21-2010, 07:57 AM

Good job man.