location weather stopped updating - Page 3

shadyj7 · #21 (**permalink**) 05-14-2010, 11:32 AM

I think its on the carriers end.

[SMAN] · #22 (**permalink**) 05-15-2010, 11:54 AM

So i came across this thread from google and I am having the same issue and I'm on AT&T so it's not a carrier thing. I think the problem lies with google. Like their database of cell tower IDs has been corrupted. If i drop my phone down to Edge instead of 3G, i can get location no problem, but if i'm on 3G, it won't pick it up at all. HTC weather, google maps, or 4square. Nothing can find where i am without a GPS lock.

Speed_419 · #23 (**permalink**) 05-15-2010, 05:40 PM

Just got off the phone with Customer Care @ Verizon and the lady in the 2nd tier tech support contacted HTC about the issue while I was on the phone. From what I was able to gather during the conversation, HTC is aware of the problem and they said that it has something to do with the mapping of the towers?.. That is why it will update via WiFi, but not through the towers. I was also told that they don't actually know what is causing the problem, but they expect it to start working again, although they are unable to tell me exactly when that will happen. I am now on an e-mail list with HTC and will get an e-mail from them once they are able to figure this problem out. I will definitely be posting any new information that I get about this problem as it comes to me. Wish I had better news, but at least we know that HTC is working on the problem and we are not left up to the carriers to fix the problem...
Speed...

#24 (**permalink**) 05-16-2010, 12:47 AM

I am in PA today, After I got out of my area it was fine. I was thinking it might have to do with the Radio in my phone so Im trying a different one, I will post when I find out if it updates.

#25 (**permalink**) 05-17-2010, 12:31 AM

Well, nope that didn't fix it. On we go.

**psycho_maniac** · #26 (**permalink**) 05-17-2010, 12:53 AM

try updating your prl

#27 (**permalink**) 05-17-2010, 01:13 AM

Quote:

Originally Posted by psycho_maniac

try updating your prl

That definitely isn't the issue because I actually ended up getting a new phone from Verizon because this and had to program and update it. I drove 275 miles this weekend away from my house and from 30 miles away from my home to the other end which was Allentown, PA it worked fine.

**psycho_maniac** · #28 (**permalink**) 05-17-2010, 03:58 AM

i ment to the OP

Speed_419 · #29 (**permalink**) 05-18-2010, 08:28 PM

Anyone hear anything new about this? Still having problems with it working through the data connections, but will update through WiFi...
Speed...

shadyj7 · #30 (**permalink**) 05-19-2010, 03:15 PM

nope. verizon said they are still looking in to it.They just keep giving me the run around.