Your device was not detected PLEASE HELP!

jac187 · #1 (**permalink**) 04-22-2010, 05:17 PM

i had same issue. it was defective usb on phone. had to get a replacement.

try different usb cords, computers, etc. try connecting phone as external drive as well.

good luck!!

tp2girl · #2 (**permalink**) 05-04-2010, 11:14 AM

I tried different cords, different computers, hard reset. Nothing worked so I'm assuming the usb is defective. How did you get a replacement? Does HTC or Sprint do the exchange/repair? Do you know the cost involved?

Thanks

**Wesley762** · #3 (**permalink**) 05-04-2010, 12:46 PM

Quote:

Originally Posted by tp2girl

I tried different cords, different computers, hard reset. Nothing worked so I'm assuming the usb is defective. How did you get a replacement? Does HTC or Sprint do the exchange/repair? Do you know the cost involved?

Thanks

Take it into a Sprint store see if you can get it swapped there first.