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  #1 (permalink)  
Old 04-22-2010, 05:17 PM
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Re: Your device was not detected PLEASE HELP!

i had same issue. it was defective usb on phone. had to get a replacement.

try different usb cords, computers, etc. try connecting phone as external drive as well.

good luck!!
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Old 05-04-2010, 11:14 AM
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Re: Your device was not detected PLEASE HELP!

I tried different cords, different computers, hard reset. Nothing worked so I'm assuming the usb is defective. How did you get a replacement? Does HTC or Sprint do the exchange/repair? Do you know the cost involved?

Thanks
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Old 05-04-2010, 12:46 PM
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Re: Your device was not detected PLEASE HELP!

Quote:
Originally Posted by tp2girl View Post
I tried different cords, different computers, hard reset. Nothing worked so I'm assuming the usb is defective. How did you get a replacement? Does HTC or Sprint do the exchange/repair? Do you know the cost involved?

Thanks
Take it into a Sprint store see if you can get it swapped there first.
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