Mobile Device Center won't detect phone

redcannon · #1 (**permalink**) 04-19-2010, 10:42 PM

Hi,
i've used this forum a lot to dl .cabs but I haven't yet posted. When I plug in my Touch Pro 2 to my computer WMDC usually starts, but recently it hasnt, and manually opening WMDC does not help because it doesn't show that I'm connected to any device.

Has anyone had problems with this? I've followed microsofts directions on troubleshooting but nothing has worked.

I really want to dl the HTC Facebook photo album fix but I can't until this is worked out.

Thanks,

QMeli907 · #2 (**permalink**) 04-19-2010, 11:22 PM

When you connect, what shows up on your phone? It should give you 2-3 choices to select when you connect.

QMeli907 · #3 (**permalink**) 04-19-2010, 11:25 PM

I posted this awhile back:

Quote:

Originally Posted by QMeli907

When you connect it, a prompt should come up on your phone asking how yo want to connect it. There are 2 to 3 settings: ActiveSync, Disk Drive, and sometimes internet sharing if you are on a custom ROM. Touch the circle for ActiveSync. That should set it up to recognize it. Hope that helped

redcannon · #4 (**permalink**) 04-20-2010, 01:13 AM

Yikes! I can't believe I forgot that I disabled the activesync and opted for file transfer. How do I get those options to come up again, or can I access them through my phone? My phone no longer prompts me with this message.

redex777 · #5 (**permalink**) 04-20-2010, 01:53 AM

Quote:

Originally Posted by redcannon

How do I get those options to come up again, or can I access them through my phone? My phone no longer prompts me with this message.

You can re-activate the USB prompt through the connection settings here:

Start>Settings>(All Settings>)Connections>USB to PC

there are radio buttons to pick a default (automatic) action, and a check box if you want the phone to ask you every time you connect to your computer via USB.