TP2 screen not working

BBHOLIDAY · #1 (**permalink**) 04-06-2010, 09:16 AM

Need suggestions on how to fix my TP2. Went to bed last night and the phone was working fine. Woke up this morning and the touch screen is unresponsive.

.Phone is completely stock, never flashed or unlocked. (besides the Sprint Released 6.5 ROM)

Rhodium500 · #2 (**permalink**) 04-06-2010, 09:18 AM

sounds like time for a hard reset

**w7excursion** · #3 (**permalink**) 04-06-2010, 09:19 AM

No snap on case on it?

BBHOLIDAY · #4 (**permalink**) 04-06-2010, 09:41 AM

Tried to hard reset, now I'm stuck at the tap screen to setup your windows device.

I'm Not using any type of case or anything.

gmarlatt · #5 (**permalink**) 06-07-2010, 07:52 PM

had 2 of my pros due this the outer skin of the touch pad seperates from the bottom one and if you play with it it will come back on . if you check around the edge you will find a spot that you can actually lift the top away from the bottom. mine looks like water between 2 planes of glass verizon sent me new ones eash time but what happens after warrenty runs out.kept in leather case

QMeli907 · #6 (**permalink**) 04-06-2010, 10:14 AM

Using a screen protector? If so take it off. You might have rainbow banding. If no screen protector....if still unresponsive, take it in to get replaced.

MzPisces87 · #7 (**permalink**) 05-31-2010, 12:27 AM

Was having the same damn problem.. Turns out it was the new case I bought.. Waste of money.. Never had problems with the other cases I wonder why this one affects the touch screen?..

QMeli907 · #8 (**permalink**) 05-31-2010, 10:48 AM

Quote:

Originally Posted by MzPisces87

Was having the same damn problem.. Turns out it was the new case I bought.. Waste of money.. Never had problems with the other cases I wonder why this one affects the touch screen?..

does it cover the screen?

Soup · #9 (**permalink**) 06-06-2010, 07:32 PM

Quote:

Originally Posted by BBHOLIDAY

Need suggestions on how to fix my TP2. Went to bed last night and the phone was working fine. Woke up this morning and the touch screen is unresponsive.

.Phone is completely stock, never flashed or unlocked. (besides the Sprint Released 6.5 ROM)

Did it look like you had any bubbles under the screen.. im having the same problem. the top screen is peeling off. I've never gotten it wet or anything.

BBHOLIDAY · #10 (**permalink**) 06-07-2010, 11:42 AM

yeah, after a few hours of tapping the screen a oily type spill appeared at the top left. But like you its never been wet. Long story short I got screwed, and had to file an false insurance claim for something HTC should have fixed.