Sprint Navigation help please.

[Sinful1217]

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Hello all, Im having a problem gettin Sprint Navigation to work. it wont pick up a darn GPS location. It lets me type in where i wanna go.. but when it comes down to trying to get the route... it just keeps saying my signal is weak, move to open are and remain motionless. ive tried in different locations, at home, outside and cant get it to work.

Called Sprint and they did try to troubleshoot by tellin me to update profile. when that didnt work, the chick tells me to hold on. i hold on for so long. that SPRINT drops the call.
Sooo rather then go thru their crap. Im coming to my fellow geekers that just about always get the job done. Any help please?
Using the 6.5 upgrade. No custom Roms or anything. Thanks in advance