Re: *****hspl***** is there support for it anymore?
 

Re: *****hspl***** is there support for it anymore?
 

and that's exactly what it is.

and how the **** are we supposed to automatically tell the difference between you and someone at a GSM shop with 100 devices to unlock?

If you can tell me, you must be a ****ing genius, perhaps you'd care to solve the P=NP problem too.

Re: *****hspl***** is there support for it anymore?
 

thats what happens when people are ungrateful, youre talking about dumb f's but have you read the comments in this thread plus people blatantly talking about cracking this mans hard work in the same forum he created the hspl for. you do realize we waited 1-2 months for the hspl and they worked on it everyday for free right?

Re: *****hspl***** is there support for it anymore?
 

the vast majority of people don't have to do this, and if you only have to get 1 replacement then you don't need to do anything.

If you do however and you feel that it's your moral right to get our work for free then as I said before, you can contact us and wait.

because guess what? IT IS NOT A FÚCKING ENTITLEMENT.

Re: *****hspl***** is there support for it anymore?
 

I do appreciate the work they did, lets face do they help? yes! I proudly paid for the SIM unlocker because of the great work, I just don't really expect him to come in here in such an aggressive attitude towards members from the site with genuine problems, to those actual tards though that can't get it right, let them be, they shall learn from mistakes, as to the crack... I must be one of those supports for reasons such as those who once again have genuine problems but can't afford to pay when they get no reply to a open ticket. not trying to argue with anyone, just my thoughts on this.

Re: *****hspl***** is there support for it anymore?
 

thats my dude right there. and guess what ban him he only has 50 posts anyway, he'll just go to xda where he is appreciated for all his hard work.

Re: *****hspl***** is there support for it anymore?
 

I think you should know by now that I'm typically sweary, however, I don't intend to aim aggression at anyone specific.

As far as "genuine problems" go, this is either down to people who don't want to (or apparently can't) pay (bearing in mind the cost is about the price of a pint of beer in a pub) and this particular group of people essentially behave as if Hard-SPL is a god-given right like food and water, which it's not.

the latter group are people who say they've paid but still can't apply Hard-SPL to their device... now, let me say that when you do that, if your IMEI wasn't detected then the donate page will leave a box for you to enter your IMEI into - if you don't do that and go ahead and donate then obviously you are going to have to open a ticket up because we've still got no record of the device identity.

Re: *****hspl***** is there support for it anymore?
 

You are right, have i had my TP2 replace, sure I haven't and no it was never said we have an entitlement to multiple unlocks but why call it donation in this case? might as well change it around to a different option, such as "Pay now and get 3 more future unlocks! $10." such feature might have a higher priority over users who don't want to rather pay that fee or rather than that give the "donation". I'm grateful for the application. I'm just saying... people see things differently in this world now days. greed is a bad thing.

edit: to your post above, true true.. swearing is sometimes an addiction, I learned not to do it though the hard way in military school but my main post above is just a suggestion so people stop crying over the whole donation this and that... make the IMEI a must to avoid dumb mistake tbh.

Re: *****hspl***** is there support for it anymore?
 

semantics, I don't really care what you call it, we just call it a donation because the vast majority of people are able to unlock for free.

those who aren't are usually the friend/sibling/spouse/colleague of someone at the same place who already unlocked their device.

As for those with "replacement devices", it still doesn't change the fact that you got a free unlock - it also actually baffles and somewhat offends me that people will pay $100 to Asurion for the replacement phone but they begrudge us the 4 quid for Hard-SPL.

Re: *****hspl***** is there support for it anymore?
 

Well it was nice having this conversation with you, no harsh feeling, didn't want to make it seem as if I hate you what so ever. so if i did cause you to hate me, I'm sorry :) great work on the unlocker and hopefully issues with others get resolved. The donation is ok I assume after all it is you're product so you have the rights to it after all.
Have a great day Mr.Oilpro.

Re: *****hspl***** is there support for it anymore?
 

Also, I can see a valid suggestion in there.

To deal with people who claim to have donated whilst still not having been able to unlock their device, I'm going to change things slightly so that if you somehow manage to donate without entering your device's IMEI, our system will hold that as a credit and I will put up a page where you can go to redeem it automatically.

All that will be required is your e-mail and the correct IMEI of your device.

if there is anyone who is still currently afflicted with the above issue, please send me a PM with your donation details as it will give me some data to work with.

Re: *****hspl***** is there support for it anymore?
 

I've said many times DO NOT PM with this issue. as for the tickets, will recheck tonight to see if some got skipped.

Re: *****hspl***** is there support for it anymore?
 

To help us break down our workload, we have now created a number of help topics in our ticket system that relate to the specific device you have and type of query - so long as you open a ticket in the correct dept then we will be able to respond.

Re: *****hspl***** is there support for it anymore?
 

First of all, I'd like to follow up and say I heard back from cmonex, who was very patient and helpful. Thank you!
That's all I was really complaining about- I got this replacement phone and felt frustrated with my experience trying to unlock it. When I had questions/concerns, it became even more frustrating when I felt like I was being ignored. Perhaps it was just bad timing, but I found this thread of others with similar complaints/problems, it just sort of fueled some angry remarks.
I'd like to apologize for that.

I claim to be no genius. However, as I suggested to cmonex, perhaps you should allow 2-3 unlocks per person before declaring them running a business? Many people get replacement phones, or live in the same house / dorm with the same handset. Who is to say which person gets the "free" unlock? Could raise all sorts of complaints about being fair (which I'm sure it has).

Obviously, the person with 100 imeis to unlock should be flagged as having to pay for them. But if I may be so bold, I'd like to suggest that one per person/IP/etc may be unnecessarily limiting to people who are NOT looking to sell your work.

But see, this didn't work for me- the very first time I ran the unlocker, I had to submit a ticket to clear my IMEI. Why? I have a static IP and it was my first Rhodium. Doesn't make sense.
Then, when I got my replacement, I knew my IP would be flagged, so I figured I'll do it from work. Work IP is also static, and I know all the phones here (there's about 7 people who work here, the only other HTC in the building is an old Vogue). It complained again. So I was wondering why it failed again- I thought maybe it had to do with the radio (since I didn't activate service on the new phone yet, I was wondering if it failed because the radio was on without service). So I went to ask, and my messages and support ticket requests went unanswered. Looking to the forum for others with my questions, I found this thread.

I understand that, and I respect your work (I really do apologize for mentioning pirating it). But look at it from our perspective... yes, we had to pay for a replacment phone. We're not happy about that, especially because asurion raised their deductibles. I'm already trying to figure out what I can cut back on this month so the $100 doesn't hit me as hard. I'd like to not have to pay for it, especially since I'm still not selling your work or anything.
So I had questions about the activation and why it failed, and what I could do about it, preferably without paying for it. If I *have* to pay for it, that's another story. I wouldn't be happy about it, but I would have no right to complain. I complained because I didn't get a response.

Re: *****hspl***** is there support for it anymore?
 

Pom poms anyone? LMAO.

Re: *****hspl***** is there support for it anymore?
 

Beer and chips in hand..

Re: *****hspl***** is there support for it anymore?
 

Don't be mad by no way was I a bandwagon fan I was saying that shit before he even walked into the room (check the posts) now it seems all those people talking shit have nothing to say anymore, that's what's funny.

Re: *****hspl***** is there support for it anymore?
 

:mrgreen: Resolution usually creates silence.

Re: *****hspl***** is there support for it anymore?
 

well I hope you weren't referring to me :? I was never talking shit but did I have my valid reasons about suggestions and as to why i said what i had wrote. I even replied back to him with my valid reasons and at least he took one into consideration, as to the others though... I don't know where they all "magically" poof into.. :D

Re: *****hspl***** is there support for it anymore?
 

definitely not you Caliboy youre the only one who stood up for what he posted, but even you know NOBODY had anything else to say. I guess you can call it resolution because they added some extra features that most people didn't need anyways (like i said i've unlocked my tp2 3 times due to exchange and never had a problem), but its still only 2 unlocks and you still have to donate and go through the process. This thread was about 12 pages long and Caliboy was the only one who spoke to olipro, everyone else who complained is a clown.

Re: *****hspl***** is there support for it anymore?
 

I love this community for a reason, the real people who put there voice into action. I hate it though when people saying things but don't fight to defend there words. I wasn't going to argue with Oilpro over there mistakes lol! either one did not put in the IMEI's correctly or never really paid now based on the post made by Oilpro, I have to admit it, he was pretty chill about replying to me, I was expecting full hell of curse words on me :D

Re: *****hspl***** is there support for it anymore?
 

As much as I wanted to be here, I had to go to my bank today because someone cloned my debit card..

Seems this issue is resolved now.

Re: *****hspl***** is there support for it anymore?
 

Maybe you have a good excuse but this thread was 12 pages long of people complaining and someone of them are vips or close to it so you know they post often and none of them were here either, but yet achilles wants to pick on me because olipro came in and said the exact samething i was saying before he came in. Thats my point.

Re: *****hspl***** is there support for it anymore?
 

Hey guys, my problem got fixed today.... Thanks everyone

Re: *****hspl***** is there support for it anymore?
 

First of all, I want to say that I am very thankful for the work that Olipro and cmonex put in to write the unlocker for all of us. If there's anyone who can appreciate it, its me -- I've taken ASM classes in college and know what a pain in the ass moving values in and outta registers can be. On top of that, I agree 100% with their model of donation-ware for the unlocker and paid money for the security unlock... I know if I were in their shoes, I wouldn't want others benefiting from my hard work.

But going forward, I still think that having 2 devices replaced does not necessarily mean someones a dumbass - or even "smashed" their phone. I'm one of the few who had the "rainbow banding" on my screen. I don't see other devices do this besides HTC.

I'm not someone whos cheap - in fact, I even donated money before to get my SIM unlocked. But when I had to get a replacement device (rainbow banding... not because I "smashed" my phone!), I had to provide an "RMA Authorization Sheet" to "prove" I wasn't security unlocking bulk phones.

I never had such a form from Sprint. They just gave me a brand new device in a box and I was on my way. So I replied to the e-mail, pointing to the thread I created about the rainbow banding. If I were really going to be unlocking bulk phones, would I create a brand new thread for each phone? C'mon now. I never received a repy about being security unlocked.

Now with just doing a regular HSPL, my ticket has been open since March 3rd. No reply. I can understand being busy... but having an issue to take over 3 weeks to resolve? Being nazis about "proving" a *single* replacement device for someone who paid? None of those things make a lot of sense to make people who WANT to pay. Why make those willing to pay jump through hoops?

Just my option, and nothing more. I have no hard feelings and appreciate their hard work. I guess I just think differently.

Re: *****hspl***** is there support for it anymore?
 

Love how everyone is responding so politely to comments such as:


And:

Just because you guys developed a great asset to the community dosent mean you have the right to add **** to every other word?

Wouldn't this be a ban to every other NORMAL user?

Guess some get better treatment then others.

Btw how much cash you guys rake in from "donations"?

Re: *****hspl***** is there support for it anymore?
 

Well my take is.. you can't really judge the whole elite team based on the way Oilpro expressed his thoughts, I don't think he would care if he was temp banned either way. I don't hate the guy but nor do I see why people thank your post but not get involved with this conversation, I rather see most of those other people posting in the unlocker thread post here as well... My point of view is most don't want to even step up for there own words. Happy unlocking everyone ;)

Re: *****hspl***** is there support for it anymore?
 

If I could pay I would gladly do so( I hate the stock tmob rom) but I have no damn credit card Ha if I could afford to get a damn beer my little heart would be happy too!(2 teenage daughters, single mom etc...damnit man girls are expensive lol!) Thank you for solving my problem...gonna try this again Hmmmm who seems to be talking shit? I would have to agree with you Mackie...I know once I say my piece I dont rehash the same old shit over and over...its a senseless waste of time. Usually a resolution does come up if you are patient.

First, apology for the delay in replying, some tickets were missed due to a problem, in future there should not be such a delay. Added your IMEI, use Automatic mode.

This reply is in relation to your support request We hope this response has sufficiently answered your questions if so, please do not reply. Otherwise, reply directly to this email or login to your account for a complete archive of all your support request and response.

the statement above was the response I recieved in answer to the ticket I submitted...Problem solved as I said

Re: *****hspl***** is there support for it anymore?
 

do you mean SIM Unlocker now, not HardSPL, right? the idea about that is you can still have another SIM unlock even if you had your phone break or anything. but if you just have 2 phones and want it for the 2nd one, that's a different case. what is wrong with this policy in your opinion? I'm confused.

Re: *****hspl***** is there support for it anymore?
 

as for the tickets, yes, we rechecked all of them, so nobody should have been left without a reply.



your last line is very good! I have nothing more to say than that. :)

Re: *****hspl***** is there support for it anymore?
 

Alright, users issues have been addressed by Olipro and cmonex. Im closing this down. they have given you the right course of action to get this issue solved and they have also stated they they are improving there system to avoid issues. Some people are gettign a lil hot under the collar here. And i have to say i can see it from both sides.

With that said, Work with the proper actions to resolve this issue, help your self and help them.

Thread closed. go out side or something.