Error Reporting

Erik123 · #1 (**permalink**) 02-12-2010, 02:50 PM

Latelly I have been getting alot of: Were sorry, a problem has occured with...........even when i did i soft reset the screen came on saying A problem has occured with shell 32.exe. I am getting so friggen sick of constantly getting these. Should i turn of error reporting, or maybee a problem with the phone?? Anyone else have this problem?

**Mojary** · #2 (**permalink**) 02-12-2010, 08:32 PM

are you running stock or custom? i used to get the error message at least 3x a day on my stock ROM. i turned error reporting off. did a hard reset a while back and have not gotten any error since doing a hard reset. but depending on how much customization you've done on your phone, dont know if you're willing to take that route.

austintb · #3 (**permalink**) 02-12-2010, 08:41 PM

Quote:

Originally Posted by Erik123

Latelly I have been getting alot of: Were sorry, a problem has occured with...........even when i did i soft reset the screen came on saying A problem has occured with shell 32.exe. I am getting so friggen sick of constantly getting these. Should i turn of error reporting, or maybee a problem with the phone?? Anyone else have this problem?

Sounds like the system files were conjumbled when you preformed your latest flash. My thought is to either do a "flash-boogy" or just HARD-reset your phone. But thats my thought. Give it a shot. Let me know how it go's. THANKS.

Erik123 · #4 (**permalink**) 02-13-2010, 04:56 AM

thanks for the advice..........but even when i restart my device i get an error message./............ maybe its true when shit happens droid does!!!!!!IDK i am in love with with my touch pro 2

Erik123 · #5 (**permalink**) 02-13-2010, 04:56 AM

why am i am a lurker when i have a TP2

**Mojary** · #6 (**permalink**) 02-13-2010, 03:41 PM

Quote:

Originally Posted by Erik123

thanks for the advice..........but even when i restart my device i get an error message./............ maybe its true when shit happens droid does!!!!!!IDK i am in love with with my touch pro 2

restarting ang hard reset is different. restarting is a soft reset. hard resetting your phone if youre using sprint stock will reset the phone to factory settings...exactly just like how it was when you got it right out of the box. thats why you need to MAKE SURE YOU DO A BACK UP BEFORE DOING A HARD RESET.

to hard reset, go to Settings> System> Clear Storage.

if running a custom rom, you can do what austinb suggested.

Quote:

Originally Posted by Erik123

why am i am a lurker when i have a TP2

your status changes as you post more and more on the forum.