outlook problem

[Bostonbull]

They told me it was an exchange server, or they assumed it was. They only have experience syncing BB devices so I may have to teach them a thing or two.

Give me a list of questions and settings I should bring to them tomorrow and ill see where I get. Let me know the difference if they are on exchange vs if they arent and what different questions I should ask, settings I should have them change.

THANKS!!!

[HTC_TP]

Originally Posted by Bostonbull

They told me it was an exchange server, or they assumed it was. They only have experience syncing BB devices so I may have to teach them a thing or two.

Give me a list of questions and settings I should bring to them tomorrow and ill see where I get. Let me know the difference if they are on exchange vs if they arent and what different questions I should ask, settings I should have them change.

THANKS!!!

I feel for you, the IT staff "assumed" they are running an Exchange Server!?!? If that was there response shoot them this LINK to assist them to get their Exchange environment configured correctly.

Good luck!