Wierd beeping service problem... Sprint. Need a genius!

[amart79196]

Why a new phone if its not a problem with a phone....that stuff makes all of our rate go up---when sprint has to shell out money on a problem that doesnt exist in the first place. (you even admited that it was happening on your tp1). I am not attacking you, but bringing up a point that ppl bust chops on sprint too much and in turn we all suffer. Just my 2 cents.

As for your issue:
The two tones that you hear on connect is you connecting via VOIP from a local neighbors AIRAVE. This makes sense as if you are not close, you will get horrible service until it drops off of the AIRAVE and swings you back to the cell towers where you will most likely get better service. If you find out who it is that has this AIRAVE that you are picking up on, you can ask them to close out the service so that it limits usage on their AIRAVE to only that subscribers phones. The only downside to that is that if you are close, it may tell you that you are on a private network and to "move away from the private network" to be able to make a call.

The PRL (preferred Roaming List) update is a GOOD thing as now your phone probably has MORE options to look for a signal than before which could very well be the reason why its locking onto a tower easier from the update instead of not having that latest prl info and only finding the AIRAVE as the nearest signal to lock onto.

If it issue comes back, I would check is to see if your phone network setting are set to AUTOMATIC or SPRINT ONLY. If its maybe you should try changing it from one to another and maybe it will help it from see that AIRAVE.

Best of luck.

[Kustom66]

As others stated, it sounds like you are connecting to an Airave. One thing that might help you analyze it - when the Airave is connecting the second tone is a higher pitch note than the first one, and when it is disconnecting the second tone is lower.

Kind of like: connect = boo-OOP, disconnect = BOO-oop. If nothing else, you can tell whether your signal is better when you are connected to the neighbors Airave or worse because of distance from it.

The Sprint guy was wrong about you not being to connect to the Airave. Up to 3 Sprint phones can connect at any one time and it doesn't matter whose phones they are.

[DarkManX4lf]

Originally Posted by Kustom66

...The Sprint guy was wrong about you not being to connect to the Airave. Up to 3 Sprint phones can connect at any one time and it doesn't matter whose phones they are.

Up to 3 phones can connect to an airrave but you can also choose which numbers get to connect or you can let any one connect to your airrave. Its possible the OP is connecting to a airrave and getting crappy signal ?

[gtmethod3]

The issue did come back this morning.

Originally Posted by amart79196

Why a new phone if its not a problem with a phone....that stuff makes all of our rate go up---when sprint has to shell out money on a problem that doesnt exist in the first place. (you even admited that it was happening on your tp1). I am not attacking you, but bringing up a point that ppl bust chops on sprint too much and in turn we all suffer. Just my 2 cents.

As for your issue:
The two tones that you hear on connect is you connecting via VOIP from a local neighbors AIRAVE. This makes sense as if you are not close, you will get horrible service until it drops off of the AIRAVE and swings you back to the cell towers where you will most likely get better service. If you find out who it is that has this AIRAVE that you are picking up on, you can ask them to close out the service so that it limits usage on their AIRAVE to only that subscribers phones. The only downside to that is that if you are close, it may tell you that you are on a private network and to "move away from the private network" to be able to make a call.

The PRL (preferred Roaming List) update is a GOOD thing as now your phone probably has MORE options to look for a signal than before which could very well be the reason why its locking onto a tower easier from the update instead of not having that latest prl info and only finding the AIRAVE as the nearest signal to lock onto.

If it issue comes back, I would check is to see if your phone network setting are set to AUTOMATIC or SPRINT ONLY. If its maybe you should try changing it from one to another and maybe it will help it from see that AIRAVE.

Best of luck.

I think you nailed it on the spot with your synapses. The issue did come back this morning, though now, it is more difficult for me to replicate it, which explains the PRL update helping.

BTW, I completely agree with you on Sprint's uselessness for sending me a new phone. I tried to tell the tech I was talking to that I don't believe it will fix anything, but they insisted on sending a new one.

I'm having trouble finding where to tell my phone to do Sprint only. I found the option for it to be a global phone or CDMA only, but no Sprint only option. I found an option to where I could choose Home Only or Standard. Is that it?

Originally Posted by Kustom66

As others stated, it sounds like you are connecting to an Airave. One thing that might help you analyze it - when the Airave is connecting the second tone is a higher pitch note than the first one, and when it is disconnecting the second tone is lower.

Kind of like: connect = boo-OOP, disconnect = BOO-oop. If nothing else, you can tell whether your signal is better when you are connected to the neighbors Airave or worse because of distance from it.

The Sprint guy was wrong about you not being to connect to the Airave. Up to 3 Sprint phones can connect at any one time and it doesn't matter whose phones they are.

Haha, I like the way you phonetically put that together. It sounds exactly like that.

Originally Posted by DarkManX4lf

Up to 3 phones can connect to an airrave but you can also choose which numbers get to connect or you can let any one connect to your airrave. Its possible the OP is connecting to a airrave and getting crappy signal ?

So I think we nailed it down to that one of my neighbors (I live in an apartment complex unit) has an AIRAVE that my phone is trying to connect to with poor results. Is there a way I can tell my phone to not connect to an AIRAVE at all? I don't know the neighbors at all so I wouldn't have much luck snooping around for the AIRAVE culprit.

Thanks everyone for all your input! This is the true beauty of open forums!