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Old 01-17-2010, 11:06 PM
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For those experiencing the "failure to wake" issue...

For those experiencing the "failure to wake" issue... where the device is on, the screen is off... but fails to turn back on with the switch at the top I have sort of a question/challange for you.

I'm experiencing this issue, too. Not very often (twice over two weeks now), but I'd still like to pinpoint what's causing it, or motivate those more skilled than I to discover a work-around.

There are many asserting that this is a hardware issue and that the button on the top of the phone controlling the backlight is somehow faulty. I would tend to disagree.

It's been my experiance (all 2 times), that the screen has turned off while ACTIVLY running some program (MemMaid once, and adding a new city on my weather tab w/Conflipper). Each time I've hit the red end/power button (Verizon) and confirmed that the backlight was on. Hit the top button again (since it's human nature to think "maybe I didn't press it hard enough"), but no go. I'd tap the screen with no responce, hit the "back" button for good measure and wait about 10-15 seconds without pressing anything. Hit the top button again after taking a deep breath and viola, the screen turns on. Odd. Maybe just dumb luck, I don't know.

So my preposal is this: If it's a hardware issue w/ the button... has anyone tried pulling out the stylus, as that should wake the device and turn the screen on. If it doesn't, it's a software/power management issue IMO, and NOT a faulty hardware button as some have suggested.

Secondly... If this is a reoccurring software/ROM issue, is there a work-around?


Remapping the "My Button" to wake the device?


Some registry tweek that allows ANY button to wake the device?


Any other ideas?

Again, I don't believe this is physical hardware issue and would like to find a solution rather than go through a handful of refubs trying to find one that works.

To the moderators: I apologize for starting another "my screen doesn't turn on" thread, as I know there are a few out there. I was hoping to start on devoted to finding a solution to this issue, rather than just keeping a running tally of those with the same problem.

I know this group is smart enough to figure this thing out if we put our minds to it (and if it is a faulty button and simply pulling out the stylus actually works, I expect to get about a thousand thank-yous from all of you! jk, of course. ).
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Running a slightly tweaked Windows Mobile 6.5 (21874.5.0.83) and HTC Sense 2.1 (ROM Version 3.04.605.3)

Last edited by msh441; 01-17-2010 at 11:09 PM.
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[NEWS] Sprint & Verizon Touch Pro 2 WM6.5 Causes ‘Sleep Of Death This thread Refback 10-06-2010 01:00 PM

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