How do you unsubscribe sprint navigation.

tallblazer124 · #1 (**permalink**) 01-15-2010, 11:51 AM

I have sprint tp2 and I was charged 9.99 last month for sprint navigation. I am on the old sero plan so its not a part of my package. I called to have it remove and they said i had to manually remove the subscription from the phone. I have tried it and its not working. These techs seems to be clueless! People on PPCGEEKs has more knowledge that the sprint techs! Any takers on how to remove the service manually from my phone.

trackman · #2 (**permalink**) 01-15-2010, 11:56 AM

go to share and more, about, support, cancel subscription

tallblazer124 · #3 (**permalink**) 01-15-2010, 03:52 PM

Quote:

Originally Posted by trackman

go to share and more, about, support, cancel subscription

LOL. Thank you. I am laughing because sprint still couldnt tell me how to do this!

**strra** · #4 (**permalink**) 01-15-2010, 04:32 PM

Quote:

Originally Posted by trackman

go to share and more, about, support, cancel subscription

i have a friend that's having the same issue. do you do this on telenav.com or sprint.com? (also tried navigation.sprint.com)

Skytso · #5 (**permalink**) 01-15-2010, 04:40 PM

On the phone itself.

**strra** · #6 (**permalink**) 01-15-2010, 04:44 PM

Quote:

Originally Posted by Skytso

On the phone itself.

OH! hmm we'll have to try that... thank you

Skytso · #7 (**permalink**) 01-15-2010, 08:27 PM

If you have issues, feel free to PM/email me. I'm sure we'll be able to get something sorted. I've dealt with Sprint long enough to get lots of things done with them.

birddseedd · #8 (**permalink**) 01-15-2010, 09:39 PM

Never speak to sprint customer service; always as to talk to retentions.