Ring tone file is corrupted

parcou · #1 (**permalink**) 12-21-2009, 06:13 PM

Wirelessly posted (XV6875 Opera/9.50 (Windows NT 5.1; U; en))

Please help. I am losing calls because the phone just stops ringing and I come to find I am getting the ring file is corrupted or unavailable on my VZW TP2.

Begging for a solution???

mikejones13 · #2 (**permalink**) 12-21-2009, 06:17 PM

Maybe change ringtones and if it is a downloaded ringtone... re-download it. If now maybe try a softreset or a hardreset.

parcou · #3 (**permalink**) 12-21-2009, 07:06 PM

Wirelessly posted (XV6875 Opera/9.50 (Windows NT 5.1; U; en))

i have done the basics like change files and delete old files. Yes soft reset helps for a moment but not a solution to when it stops. Hard reset is the most extreme I am sure others have had this issue who can comment as well. However thank you for the reply...

**OR78** · #4 (**permalink**) 12-21-2009, 08:52 PM

Some ringtones after a flash tend to become corrupt. Why I am not sure. I have looked into this and just decided to give up. What I recommend is store your ringtones on your storage card. After flash transfer those tones to your phone. Never fails me. Besides..keeping them on your storage card gives you a backup for this type of situation.