Can NOT go to bootloader!

[pringo]

Hi & thanks 4 ur reply.

Actually there is no camera button!! We hf2 go to the "photo & video" & tap on camera & then use enter but, now the touch screen does not work @ all!! the phone is locked & I can't tap on "unlock" which is shown on bottom left, as there is no touch!!

Keys work 4 answering a call & ...
The screen is clean, still I even removed the screen cover, cleaned it & put it back, no use!!

B4 I could hard reset only via "clear storage" but now no touch to go there!

Any help plz???
The phone is a Touch 3G T3238+, a clone!

Thanks.