Activesync Exchange Problem

[Blitzed26]

Ok I have searched and searched to solve this problem.....

I have push mail set up in activesync to sync with my company email. (Exchange 2007). About 10-12 times a day it comes up and says "Please Update Your Exchange Credentials". It is asking for my password.

The funny thing is that I can just hit Cancel and the next time I receive an email it sync's my outlook email account. It is very annoying and I wish I could find a solution to this. Also if I don't receive another email in a very short time period Activesync timesout and doesn't re-connect if I don't hit cancel in enought time.

My IT department is very new at this and they would respond to any exchange settings to stop this.

Finally I suggested that they have the setting checked to require all mobile devices to verify passord every X minutes and that they shoudl uncheck this. They are saying that they don't have this policy active.

Any help is much appreciated!!!