Verizon 6800 keeps freezing

whopper68 · #1 (**permalink**) 11-09-2009, 03:09 PM

So ive had this bad boy for about, a month, not the original its actually the second refurbushed ive gotten because my original phone no longer had vib function scroll wheel no longer worked

first replacement:
USB port broke

second replacement:
keeps freezing out, by that i mean ill be typing a txt, half way itll stop typing and just not work...
ill be running 1 app wether it be internet or sms , and itll freeze.

at first i figured hmm might be the 3rd party app i used to restore contacts (bitpim) the refurbished phone has 6.1 WM, my original phone was pre 6.1 so i figured f it ill just hard reset the phone once more and manual re input numbers as people call

nope, even without activating the bitpim my phone still keeps freezin. and its gotten worst

if the phone freezes and i soft reset itll do either of the following
freeze on the first image
freeze during the Verizon intro
freeve during the WM 6.1 page
Freeze right after it finishes loading
not even turn on at all

i just dont know what to do

so far ive done the following

hard reset 2 within a week - seoncd time without 3rd party app and still it does it

soft reset hundreds of times now...

any help would be appreciated, please

demonlordoftheround · #2 (**permalink**) 11-09-2009, 04:09 PM

Does it boot any better when the charger/USB cord is plugged in? This is sounding like a hardware failure.

whopper68 · #3 (**permalink**) 11-09-2009, 04:29 PM

Quote:

Originally Posted by demonlordoftheround

Does it boot any better when the charger/USB cord is plugged in? This is sounding like a hardware failure.

no same ****, i reloaded the software twice already.

ive lent the battery out to a friend to see if it might be the battery loosing connection or something and no, my friends phone stayed working non stop for todays while i had her batt in my phone my phone still kept freezing out or not reseting after soft reset.

**drewcam888** · #4 (**permalink**) 11-09-2009, 04:40 PM

get another replacement that one is bad

whopper68 · #5 (**permalink**) 11-09-2009, 04:46 PM

Quote:

Originally Posted by drewcam888

get another replacement that one is bad

FML...but what causes it?

**drewcam888** · #6 (**permalink**) 11-09-2009, 04:58 PM

Probably a hardware failure.

whopper68 · #7 (**permalink**) 11-09-2009, 05:06 PM

at first i thought it was pim back up

but seeing how i hard reset the phone wihtout re using pim back to restore, and it still froze out, pretty much ruled that out, unless pim back up is still somehow in the phone screwing sh*t up