Mogul Missing Calls

[schettj]

On the 6700, the radio was default set to slot cycle index 2. There is a way to change that to SCI 1, or even 0, which sure seems to make a huge difference on the ring time (5+ seconds with SCI2 between when the caller hears a ring, and your phone actually rings - or goes to voicemail without ringing)

I have no idea if the same kind of change is possible on the mogul, or even how you would go about doing it, but that might be an area for you all to start poking around for answers.

You needed your MSL code to make the change on the 6700 - looks like it is the same issue with the mogul and touch. Lots of posts on how to change this - here is one

http://forum.ppcgeeks.com/showpost.p...37&postcount=4

I'd start with setting it to 1 first.

[winmobilelawyer]

Totally not a phone issue. Just a coincidence of leaving your phone on your desk in an ify signal area or because data is transferring and radio signal refreshing and stuff.

I mean if you are in a strong service area all the time, and you miss LOTS of calls, then maybe I would go talk to sprint and maybe your phone has a bad antenna or something? But if you are missing one or even two calls a day, I would say it has nothing to do with the phone itself

[jfol01]

I have been a sprint customer for 6+ years and have had multiple phones and never had this issue until I got a mogul. I had the original stock rom and have tried only installing or leaving out certain apps on the phone thinking that it was some app causing the conflict and not waking the phone up when someone calls or sends me a text message. It kept doing it just about every day, but mostly in the afternoon and night. Then I realized that every time that this would happen, my batt was at 30-40 percent. So I started keeping an eye on the batt meter and recharging it if it reached the 40 percent mark. I have been doing this for several months now and this seems to have fixed the issue completely for me. Since then it has only failed to wake up on a few occasions - and these were all times when I was roaming a lot or using the device more than normal and didn't realize that the battery had drained to below 40 percent.
I have read and heard a lot about how you should not keep recharging batteries before they drain all the way down a lot because this tends to shorten the battery life, but I recently saw this article
http://www.pocketpcmag.com/blogs/index.php?cat=49
in which the opposite is found to be true. According to the experiments that were done, it was found that keeping a charge on the battery as often and as much as possible actually seemed to result in increased battery life. I don't know if this increases batt life or not, but I can say that I have not noticed any decrease in battery during normal use.
The next time that your phone fails to wake up check and see what your battery level is - for me I have found that as long as I make sure to not let the battery drop below 40 percent, it never fails to wake up anymore when someone calls or sends me a text message.
I hope this helps everyone that is having this issue
Jay

[winmobilelawyer]

Originally Posted by jfol01

I have read and heard a lot about how you should not keep recharging batteries before they drain all the way down a lot because this tends to shorten the battery life

I know this is slighty off-topic. But the thing with batteries is you should fully charge the battery before using the device and then let the device run all the way down until its about to shut off at least once. then you can do whatever you want with the battery. Has somthing to do with activating all the battery cells or something like that. But I think its becoming less neccessary to do this with modern batteries anyways.

[scuzzell]

This is not a Sprint only issue, nor is it a hardware issue. I'm also pretty sure it's not a radio issue. I am with Telus and did not start having this problem until I installed the Alltel 2.14 ROM. My solution to this and MANY other problems... install WM5. Works like a charm. I have not had one issue with my Titan since I downgraded.

~Scuzzell

[jfol01]

I forgot to mention that once the battery level gets to below 40 percent, I have to soft reset the device even after charging it completely to get it to wake up all of the time again.
Jay