Won't utilize built in wifi ~ help

[gmmx]

i dont have EV where i am located, and i cannot get Wifi to work either. It says 'connected' and goes to 'locating' in the browser, but can never find any pages.

i try turning off the phone even, and although the wifi symbol blinks and looks happy (with the arrows and everything), nothing makes it through...

I just deleted all my email accounts, in hopes that THAT might turn DP off, but i am still clueless on how to get wifi to REALLY connect with my simple WAP (set it all the way down to DHCP, no-encryption, total vanilla for the test--and still nothing... but the laptop next to it works fine with the same settings).

so, about turning off DP?

[Chunky Monkey]

I have a thought......

Are you restricting access to your router? This setting will only let certain MAC addresses attach. In theory only devices you specify should be able to use your network. (Of course the MAC could be spoofed...but that's a different story)

Log in to your router and check for an option like this.

I think on my netgear it's called setup access list. I can't remember specifically what it is called on other routers. But it's there. I always turn it on when I set one up for someone.

Check your router's manual about how to log on to change settings. It should be something like typing

192.168.0.1 in a web browser attached to the router with a lan cable.

usually the user is admin and the password is password.

I'm betting this is the problem.

I realize you say you are new to PPC's (I'm assuming computers in general) and I may have gone over your head a little. A little reading in your manual or online will help. I'll check beck to check up on you.

Hope this helps.

[bitslizer]

also do you have any data plan at all? if yes, go to start -> setting -> phone -> internet and click on get setting, then click start.

sometime my connection get messed up and would not open any pages on either EV or Wifi and that usually fix it

[Mansam]

Thanks for all the "try's" but I can get on WIFI at home on my Belkin but here at the office (Linksys) I cannot. I have checked the settings & have "unsecured" it but it still won't connect. I have Unlimited Data with my SERO account. It should automatically search for wifi/routers but mine does say available & unsecured but still won't/can't connect. It is (I assume) just like my laptop with its built in wifi ~ whenever I'm on the road my laptop pulls up what's available & will connect ~ why doesn't my Mogul do the same thing? I'm not in an EV area & it seems to automatically connect thru the 1X system by dialling the #777. Are others having problems connectiing automatically with their wifi? This is one of the main reasons why I chose this over the treo ~ If I call Tech, (after waiting for about an hour) would/could they get me fixed?

[ImCoKeMaN]

Chances are your work router has some special access requirements. It may just be a wep key or something, but it might be more strict. Where i work it is locked down so that you can't get on even with the right keys etc. there is a third party app that runs on the PC to complete the connection to the secure work wireless. I would check with your IT people at work to see if that is the case. My PPC will never be "allowed" on my work network.

EDIT: after re-reading your post it looks like you might have unsecured the office network if that is the case you can disregard the rest of this post. Another thing to check is make sure it allows "mixed mode" for B and G wireless.

[Mansam]

yep it does allow mixed mode ~ frustrating!!! I'm the one who can change the settings at my office ~ wish I could get it to work. How many of you have tried accessing your built in wifi? At work?

[Chunky Monkey]

Maybe you could try to assign the 6800 a specific IP address....and then make sure it is in the range allowed by the router. Turn off the auto assign.

It has to be something with the router. My 6800 works better than any hand held device I've had at connecting to wifi.

Can you connect with your work network with any other "new" devices...like a laptop?

[ImCoKeMaN]

Funny thing.... Just tonight i tried wifi at my house on my DDWRT router and the wireless wouldn't connect on mogul, or apache, or laptop. After screwing around for a while i rebooted the router and all was well. It seemed it wasn't using DHCP for the new wireless connections. Might wanna try that before pulling your hair out.

[platniumrover]

I think the phone has a problem with wpa. If u disable security then delete the routers settings in the mogul, then click connect it connects. I was testing it using my labtop and the mogul and Im going to try and use WPA2. But the difference in settings is the mogul wont allow you to uncheck IEEE 802.1x authentication.

[OffUrRcker]

I'm having this same problem, somebody help! My wifi connects to networks, and everything appears to be okay, but every program says it can't access the internet. PIE says page failed to display, Live Search says check your network connections.