Replacement Phone Will Not Sync

usapetersen · #1 (**permalink**) 04-27-2009, 08:46 PM

I just received my replacement xv6800 and i am unable to sync the phone to my vista computer.
I have activated the phone and dialed *228 to program it. I have tried soft resetting and hard resetting with no luck.

When i connect the phone to my computer, it does nothing. However, The phone will charge.
The phone won't appear under My Computer nor will windows device manager find the phone.

Any ideas?

Thank you,
Cody

**PDAPhoneJunkie** · #2 (**permalink**) 04-27-2009, 10:00 PM

Try disabling USB to PC "advanced network options". Search around, there's a few threads on trouble shooting USB connections. If that don't work feel free to send me a P.M. and I'll help you trouble shoot.

usapetersen · #3 (**permalink**) 04-27-2009, 10:58 PM

PDAPhoneJunkie -

Quote:

Try disabling USB to PC "advanced network options"

That worked like a charm. And im sorry i didnt look around before posting.
I can't believe it was that easy.
Thank you very much!