Syncing problem

Shiva · #1 (**permalink**) 07-13-2007, 07:11 PM

Hi everyone,

I'm currently synching my Mogul with my Exchange server for email and calendar, which works fine. I also set it up to sync with my Outlook contacts on my home PC, which worked fine initially. Now, however, when I try to sync with my home PC, it doesn't work. Windows Mobile Device Center (i.e. ActiveSync for Vista) just stops halfway through the sync, and I get an error in ActiveSync on my Mogul. The support code is 0x8503001c.

Any idea what may be wrong?

shades228 · #2 (**permalink**) 07-15-2007, 05:50 AM

Found this thread.
http://forums.microsoft.com/TechNet/...0929&SiteID=17

Shiva · #3 (**permalink**) 07-15-2007, 01:13 PM

Thanks. That error code suggested a corrupt contacts entry, so I moved all contacts to another folder, and then moved them back one-by-one to sync (I have >200 contacts

), and isolated the guilty ones - there were 10-15 that would cause it to lock up. So I deleted those, and manually recreated them on my phone, and synced again, and now it works fine.

It was weird, though; nothing seemed wrong with those contacts, and an Outlook integrity check said they were fine, too.